Summary
Overview
Work History
Education
Skills
Timeline
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ASHLEY GIPSON

Ottawa,IL

Summary

Dynamic entrepreneur with expertise in small business operations and relationship building, honed as Owner of Your Sparkling Spaces. Excelled in client service and business development, driving repeat business and referrals. Proven track record in consulting and customer relations, Skilled in financial management and team leadership, fostering strong connections and efficient processes.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

OWNER

Your Sparkling Spaces
05.2023 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Interacted well with customers to build connections and nurture relationships.

Lead Server/Assistant Manager

Red Lobster
12.2019 - 05.2023
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Assisted in the hiring and onboarding process for new servers, sharing valuable insights to help build a strong team.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

CNA

PARK POINTE
09.2015 - 11.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Associate of Arts - Education

Illinois Valley Community College
Peru, IL

Skills

  • Small business operations
  • Relationship building
  • Customer relations
  • Client service
  • Consulting
  • Business marketing
  • Business development

Timeline

OWNER

Your Sparkling Spaces
05.2023 - Current

Lead Server/Assistant Manager

Red Lobster
12.2019 - 05.2023

CNA

PARK POINTE
09.2015 - 11.2019

Associate of Arts - Education

Illinois Valley Community College

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