Ashley Gonzales
Coolidge
Summary
Professional healthcare leader with proven expertise in managing home health services. Skilled in coordinating patient care, supervising teams, and ensuring compliance with healthcare regulations. Strong focus on fostering collaboration and achieving results within dynamic environments. Adept at adapting to changing needs and delivering high-quality patient outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Supervisor
Ability360
Coolidge, AZ, USA
04.2024 - Current
- Consumer and PCA Management: Conducts on site assessments to determine care needs, matching , and training for PCA's.
- Performance Monitoring: Evaluate PCA skills and performance. Providing training on safety techniques, and care quality.
- Compliance and Documentation: Ensure strict compliance with AHCCCs and Electronic Visit Verification requirements.
- Conflict Resolution: Act as Liaison to resolve disputes between consumers and PCAs.
- Case Coordination: Maintain regular communication with case managers regarding service hours and client status.
Supervisor/Budtender
Elevation 420
Ruidoso, NM, USA
01.2022 - 01.2023
- Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.
- Processing customers' payments using the dispensary's Point of Sale (POS) system.
- Ensuring that the dispensary is clean and well-organized at all times.
- Educating customers on the safe use of their selected cannabis products. Correctly weighing, packaging, and labeling cannabis products as required. Checking customers' identification documents to verify that they are of legal age.
- Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
Behavioral Technician
Desert Choice Schools
Queen Creek, AZ, USA
07.2021 - 06.2022
- Direct Support: providing instructional and behavioral support to students individually or in groups.
- Skill Development: Implementing programs to improve social-emotional, adaptive, and functional academic skills.
- Data Collection: Gathering data on student progress towards goals as directed by clinical staff.
- Behavior Management: Implementing approved verbal de-escalation and safe physical intervention techniques.
- Collaboration: Working with special education teachers, psychologists, and team member.
Physical Therapist Tech
Desert Springs Physical Therapy
Silver City, NM, USA
01.2012 - 01.2017
- Set up patients on ESTIM and heat or paraffin based on their program
- Massage patients after ESTIM treatment and apply heat accordingly
- Assist patients with rehabilitation exercises
- Design home exercise programs for patients and provide simulations
- Coordinate physical therapy through the use of Traction or Inhalator Table
- Travel to patient's homes to assist with corrective exercise (at-home treatment)
- Consistently communicating with clients and building long term relationships
- Able to adapt to all ranges of demographics
- Coordinating scheduling, answering phone calls and working closely with team members to deliver the best customer service
- CPR certified
Education
Bachelor of Science - Kinesiology
Western New Mexico University
05.2013
Introduction to Special Education - undefined
Scottsdale Community College
08.2010
Skills
- Organizational skills
- POS
- Customer service
- Data collection
- Microsoft Word
- Childcare
- Communication skills
- Sales
- Leadership
- Caregiving
- Cooking
- Early childhood education
- Cash handling
- Cash register
- CPR
- Management
- Classroom experience
- Manufacturing
- Computer skills
- Meal Preparation
Additional Information
Article 9
Certification
- First Aid Certification
- CPR Certification
- Driver's License
- Special Education Certification
Personal Information
- Willing To Relocate: Anywhere
- Driving License: Yes
- Availability: Willing to relocate: Anywhere
Timeline
Supervisor
Ability360
04.2024 - Current
Supervisor/Budtender
Elevation 420
01.2022 - 01.2023
Behavioral Technician
Desert Choice Schools
07.2021 - 06.2022
Physical Therapist Tech
Desert Springs Physical Therapy
01.2012 - 01.2017
Introduction to Special Education - undefined
Scottsdale Community College
Bachelor of Science - Kinesiology
Western New Mexico University