Summary
Work History
Education
Skills
Accomplishments
Timeline
Waitress

Ashley Gonzalez

Mission,TX

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Enthusiastic Waitress with experience in service in high-end dining establishments. Knowledgeable about food and beverage pairings, inventory management and kitchen preparation. Excellent memorization skills with outgoing, personable attitude.

Cheerful Job Title offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Upbeat Job Title with outstanding coordination and memorization skills. Number-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Work History

Waitress

Taqueria La Mexicana
Mission, TX
06.2021 - 07.2021
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Inspected dishes and utensils for cleanliness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

Associates - Nursing

Mission Collegiate High School
Mission, TX
06.2023

Skills

  • Menu Memorization
  • Point of Sale Knowledge
  • High-Volume Dining
  • To-Go Order Preparation
  • Table Setting Knowledge
  • Order Accuracy
  • Food Spoilage Prevention
  • Daily Specials Memorization
  • Guest Relations Management
  • Food Tray Carrying
  • Beverage preparation
  • Cash Handling
  • Performance improvement
  • Food station setup
  • Menu presentation
  • Tableside Service
  • Dining area maintenance
  • Hospitality service expertise
  • Food running

Accomplishments

  • Documented and resolved Issue which led to Results.

Timeline

Waitress

Taqueria La Mexicana
06.2021 - 07.2021

Associates - Nursing

Mission Collegiate High School
Ashley Gonzalez