Ashley Gore
Greeley,CO
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
23
23
years of professional experience
Work History
Assistant Manager
Healthcare Services Group
Greeley, Colorado
12.2022 - 03.2024
- Assisted in coordinating daily operations for healthcare service delivery.
- Supported staff training to improve service quality and efficiency.
- Managed scheduling of personnel to ensure adequate coverage.
- Proposed or approved modifications to project plans.
Cashier
Dollar Tree
Greeley, Coʻ
09.2022 - 12.2022
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area and store displays.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
Personal Care Assistant
Phoenix Home Health
Greeley, Colorado
06.2022 - 08.2022
- Assisted clients with daily living activities and personal hygiene tasks.
- Monitored client health conditions and reported changes to healthcare professionals.
- Prepared nutritious meals tailored to individual dietary needs and preferences.
- Administered medications as prescribed, ensuring compliance with healthcare plans.
- Maintained a clean and safe environment for clients, following safety protocols.
- Assisted with mobility and transportation to appointments or social activities.
- Documented client progress and care activities in electronic health records systems.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided ongoing compassionate patient care for each client.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Transported patients to medical, dental, and personal care appointments.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Remodeling Crew Member
Personal Project
Greeley, CO
09.2012 - 09.2013
- Assisted in demolition and removal of old fixtures and materials.
- Installed cabinetry, countertops, and flooring with attention to detail.
Housekeeping Manager
Home Healthcare Services, Care Giver Plus
Greeley, CO
03.2011 - 05.2012
- Monitored inventory of cleaning supplies and ordered necessary products regularly.
- Developed cleaning schedules tailored to individual client needs and preferences.
- Ensured compliance with health and safety regulations in all housekeeping activities.
- Resolved customer complaints in a timely manner.
- Created training programs for new hires including orientation sessions on hotel policies and procedures.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Swept and damp-mopped private stairways and hallways.
Restaurant Busser
Western Sizzlin Express
Evans, Colorado
12.2002 - 12.2002
- Cleared tables promptly to maintain a clean dining environment.
- Assisted servers by delivering food and drinks efficiently.
- Set up and arranged dining areas for optimal guest experience.
- Replenished supplies, including utensils and napkins, as needed.
- Maintained cleanliness in service areas to uphold restaurant standards.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Swept floors and removed garbage from dining area.
- Ensured that all areas were properly sanitized at the end of each shift.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Provided assistance to other employees when needed during peak business hours.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Swept, mopped and removed debris from dining room floors.
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Transported filled bus tubs to kitchen dishwashing area.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
- Wiped down and cleaned chairs, booths, and highchairs.
- Performed opening duties including setting up side stations for service staff.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Stocked ice bins with fresh ice cubes throughout the day as needed.
- Washed dishes and disposed of trash in designated receptacles.
- Organized bus cart and returned to side station after each use.
- Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
- Greeted customers and provided menus; took beverage orders and delivered drinks.
- Responded promptly to customer inquiries related to menu items or services offered.
- Followed up with customers regarding their satisfaction with services provided.
- Handled cash payments accurately following established procedures.
- Set up buffet tables with appropriate food items according to company standards.
- Verified that all guests had been served before leaving their table after the meal was completed.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Helped employees complete required activities during peak periods.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Notified manager of issues with equipment or breakage.
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Removed used tableware between courses and replaced tableware for next course promptly.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
- Managed inventory of cleaning supplies and tableware, ensuring availability at all times.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Personal Care Provider
Mountain home health care
Greeley
09.2001 - 06.2002
- Assisted clients with daily living activities and personal hygiene.
- Monitored client health and reported changes to healthcare staff.
- Provided companionship and emotional support to enhance client well-being.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided ongoing compassionate patient care for each client.
- Laundered clothing and bedding to prevent infection.
- Reported concerns to nurse supervisor to promote optimal care.
Skills
- Staff training
- Healthcare operations
- Scheduling management
- Project planning
Timeline
Assistant Manager
Healthcare Services Group
12.2022 - 03.2024
Cashier
Dollar Tree
09.2022 - 12.2022
Personal Care Assistant
Phoenix Home Health
06.2022 - 08.2022
Remodeling Crew Member
Personal Project
09.2012 - 09.2013
Housekeeping Manager
Home Healthcare Services, Care Giver Plus
03.2011 - 05.2012
Restaurant Busser
Western Sizzlin Express
12.2002 - 12.2002
Personal Care Provider
Mountain home health care
09.2001 - 06.2002