Ashley Graber

• Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
• Utilized electronic health record systems to update patient information accurately and promptly.
• Collaborated with healthcare teams to facilitate seamless communication for patient care coordination.
• Managed high call volumes while maintaining professionalism and empathy in all interactions.

Handled all calls for a very busy labor and delivery unit

Built patient charts for providers

Was responsible for stocking all patient exam rooms

Answered all calls on a labor and delivery unit

Scheduled surgery appointments

Ordered supplies to stock the exam rooms

• Assisted in patient intake processes and maintained accurate medical records.
• Supported healthcare providers with routine examinations and procedures.
• Administered vaccinations and conducted basic laboratory tests as needed.
• Coordinated appointment scheduling to optimize clinic workflow efficiency.