Ashley Grady
Pueblo,CO
Summary
Committed professional with a solid history of accomplishment in helping people. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Communications Officer/Temp Office Asst.
Pueblo County Sheriff's Office
08.2022 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed established protocols for professional handling of emergency situations.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Compiled and analyzed data to produce reports.
- Coordinated and scheduled meetings and appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Municipal Court Clerk
City Of Pueblo - Municipal Court
02.2019 - 08.2022
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Provided assistance to attorneys and court personnel in courtroom
- Prepared court orders and judgments for signature.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
Emergency Dispatcher & CTO
City Of Pueblo - Police Department
07.2015 - 02.2019
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Scanned suspects with NCIC per police requests to determine criminal and driver history, vehicle registration information and license status along with stolen articles and missing persons.
- Provided on-the-job training and coaching to develop new dispatchers.
- Stepped Up into Supervisor Capacity when needed to Manage the Dispatch Center and oversee staffing and command notification requirements.
Education
High School Diploma -
Pueblo West High School
Pueblo West, CO05.2008
Skills
- Microsoft Windows, Word, Excel, Outlook, SharePoint
- Schedule & Time Management
- Employee Training
- Multi-Line Phone Proficiency
- Information Confidentiality
- Office Management
- Project Management
- Prioritizing Work
- Scheduling Meetings
Certification
Commissioned Notary Public for the State of Colorado
Timeline
Emergency Communications Officer/Temp Office Asst.
Pueblo County Sheriff's Office
08.2022 - Current
Municipal Court Clerk
City Of Pueblo - Municipal Court
02.2019 - 08.2022
Emergency Dispatcher & CTO
City Of Pueblo - Police Department
07.2015 - 02.2019
High School Diploma -
Pueblo West High School
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