Ashley Greenwood
Chicago,IL
Summary
Experienced Office Administrator with a passion for collaboration and a keen eye for detail. Demonstrated expertise in utilizing Microsoft Office Suite, Zoom, FileSite, Micron CE Manager, Iron Mountain, and Adobe InDesign on both PC and Macintosh platforms. Proven track record in client relations and extensive experience in client-facing roles. Possesses comprehensive knowledge of various financial systems.
Overview
11
11
years of professional experience
Work History
Program Assistant
Northwestern University, Allergy and Immunology
Chicago, IL
01.2022 - Current
- Coordinates events - scheduling rooms & guest speakers, coordinating registration & travel, & arranging for routine materials, technology, & refreshments
- Coordinates J-1 and H1-B process for visiting scholars
- Coordinates appointment of Postdoctoral Trainees and Visiting Scholars
- Coordinates faculty recruitment
- Maintains state-of-the-art website
- Incorporates social media and networking into program/project aspects
- Processes visitor and faculty expense reports and direct payment requests
- Enters, tracks, & maintains documentation & logs of financial transactions
- Coordinates assigned calendars
- Gathers information & creates newsletter
- Enters information into spreadsheets & databases
- Complies routine reports, statistics, tables, charts, etc
- Provides information via phone, e-mail, & mail
- Performs other duties as assigned.
Full-Time Nanny and House Manager
The Rappoport Family
Evanston, IL
11.2020 - 01.2022
- Assist with e-learning & homework
- Supplement fine arts curriculum with art & craft projects, dance, singing, cooking, etc
- Planning meals & preparing food
- Research & supplement school assignments (additional reading, sight word memorization, math practice)
- Make appointments & maintain household calendar
- Keep a list of items needed & replace them (e.g
- Food items, clothes, art supplies, etc.)
- Assist with suppliers that come to do maintenance at the house & take notes on instructions
- Ability to handle multiple tasks at once.
Professional Development Assistant
Greenberg Traurig, LLP
Chicago, IL
10.2017 - 11.2020
- Support Professional Development Administrator with administering CLE tracking, i.e
- Entering new programs into Micron CE Manager, entering & validating attendance, maintaining online e-library, & data entry
- Submit applications for state accreditation for all CLE programming
- Understand and apply required firm applications (Outlook, FileSite, Micron CE Manager, and Microsoft Office applications)
- Ability to learn new software (such as Micron CE Manager & various state board internet-based application systems)
- Support all attorney, staff, & client inquiries about CLE with Professional Development Administrator
- Update & maintain attorneys' profiles, license information, and CLE records in Micron CE Manager
- Monitor & respond to department emails & inbox for CLE related inquiries
- Assume other responsibilities as needed to support the Professional Development team including expense reporting
- Document any changes to the firm's CLE administration process in a step-by-step manner
- Under the guidance of the Attorney Development/CLE Administrator, calculate CLE credits for various states & provide CLE disclaimer language for training invitations
- Distribute certificates of attendance to clients & attorneys
- Communicate professionally with all levels of attorneys, clients, other staff, & outside consultants.
Temporary Administrative Assistant/Office Clerk
Northwestern Memorial Hospital
Chicago, IL
07.2017 - 09.2017
- Provided general administrative & clerical support including mailing, scanning, faxing, & copying to management
- Maintained electronic filing system on Iron Mountain, along with a hard copy filing system
- Performed data entry & scanned documents
- Answered incoming calls & assumed other receptionist duties when needed.
Box Office Management Assistant & Social Media Director
Ball State University Department of Theatre
Muncie, IN
08.2013 - 05.2017
- In charge of marketing on Facebook, Instagram, & Twitter
- Coordinated ticket sales & customer service in the box office
- Learned to work well in a fast-paced environment
- Proficient in Microsoft Excel & Word programs.
Paraprofessional
Lincoln Way Area Special Education, District 843
Frankfort, IL
06.2013 - 08.2015
- Worked one-on-one with children with special needs including autism & multiple disabilities
- Taught applied behavior analysis training
- Supported students to complete daily tasks.
Education
Bachelor of Fine Arts - in Theatre, Minor in Women And Gender Studies
Ball State University
Muncie, IN05.2017
Skills
- Program Administration
- Event Planning
- Travel Coordination
- Expense Reports
- Financial Reporting
- Documentation Management
- Creative Problem-Solving
- Multitasking
- Interpersonal Skills
Community Service
- Chicago Alliance Against Racist & Political Repression (Volunteer) 2020-Present
- Tree House Humane Society (Volunteer) 2018-2021
Timeline
Program Assistant
Northwestern University, Allergy and Immunology
01.2022 - Current
Full-Time Nanny and House Manager
The Rappoport Family
11.2020 - 01.2022
Professional Development Assistant
Greenberg Traurig, LLP
10.2017 - 11.2020
Temporary Administrative Assistant/Office Clerk
Northwestern Memorial Hospital
07.2017 - 09.2017
Box Office Management Assistant & Social Media Director
Ball State University Department of Theatre
08.2013 - 05.2017
Paraprofessional
Lincoln Way Area Special Education, District 843
06.2013 - 08.2015
Bachelor of Fine Arts - in Theatre, Minor in Women And Gender Studies
Ball State University