Ashley Grosvenor
Baldwin,NY
Summary
Dedicated to developing and acquiring skills, becoming a valued team member at TrueML Products. I aim to leverage my strong interpersonal and organizational skills to facilitate client happiness, execute strategies, and drive revenue growth, while continuously learning and growing within a high-growth organization.
Overview
5
5
years of professional experience
Work History
Office Manager
Carlotta Grosvenor Taxes
01.2019 - Current
- Provided exceptional customer service, ensuring a positive and efficient experience for clients
- Collected and organized data from clients, maintaining accurate records
- Scheduled meetings and appointments, demonstrating strong organizational abilities
- Managed office logistics, including layout and equipment, and facilitated necessary repairs.
- Build and maintain strong relationships with clients, understanding their needs and challenges.
- Facilitate client onboarding to ensure smooth system integration.
Undergraduate Research Assistant
CUNY York College
09.2019 - 05.2020
- Conducted literature reviews and searches to contribute to research projects
- Managed and recorded data collection, ensuring accuracy and completeness
- Performed data cleaning, review, and analysis to derive meaningful insights
- Evaluated and interpreted recorded data, assisting in drawing conclusions.
Education
Bachelor's - Psychology
CUNY York College
Skills
- Excellent written and verbal communication skills, crucial for client interactions
- Proficient in Microsoft Excel, Google sheets, and IBM SPSS for data analysis and reporting
- Conflict management skills to handle and resolve issues effectively
- Strong critical thinking skills and problem-solving abilities
- Highly organized, adept at balancing multiple priorities in a fast-paced environment
- Experience with data entry, research, and data collection, facilitating data-driven decision-making
- Detail-oriented with a keen eye for accuracy, critical for monitoring and analyzing client metrics
Timeline
Undergraduate Research Assistant
CUNY York College
09.2019 - 05.2020
Office Manager
Carlotta Grosvenor Taxes
01.2019 - Current
Bachelor's - Psychology
CUNY York College