Ashley Gulosh
Albany,OR
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Wal-Mart Supercenter. Excelled in relationship building and problem-solving, enhancing customer satisfaction and loyalty. Demonstrated proficiency in cash register operation and exceptional teamwork, contributing to a positive shopping environment. Achieved significant improvements in customer engagement and sales floor efficiency.
Overview
15
15
years of professional experience
Work History
Sales Associate/Cashier
Wal-Mart Supercenter
06.2021 - 03.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills and customer inquiries.
Dog Grooming Assistant
Paradise Pet Grooming
04.2019 - 04.2021
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Med Tech/ Resident Assistant
Brookdale Senior Living Memory Care
11.2014 - 04.2019
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Administered medications and performed basic and advanced patient assessments.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Maintained clean, safe, and well-organized patient environment.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Childcare Provider
Home Foster Care
09.2010 - 10.2014
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Introduced children to educational games and activities to boost learning.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged children to develop healthy social and emotional skills.
- Provided emotional support and guidance to children during difficult times.
- Developed age-appropriate activities and crafts to engage children.
Sales Associate
Walmart
07.2008 - 06.2010
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
Penn Foster Online
Scottsdale, AZ08.2020
Skills
- Product Sales
- Cash Register Operation
- Relationship Building
- Policy and Procedure Adherence
- Problem-Solving
- Display Setup
- Goal-Oriented
- Cash Handling Accuracy
- Exceptional customer service
- Problem-solving skills
- Excellent people skills
- Teamwork and Collaboration
- Customer Service
Timeline
Sales Associate/Cashier
Wal-Mart Supercenter
06.2021 - 03.2023
Dog Grooming Assistant
Paradise Pet Grooming
04.2019 - 04.2021
Med Tech/ Resident Assistant
Brookdale Senior Living Memory Care
11.2014 - 04.2019
Childcare Provider
Home Foster Care
09.2010 - 10.2014
Sales Associate
Walmart
07.2008 - 06.2010
High School Diploma -
Penn Foster Online