Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Hackney

Douglas,GA

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful office setting.

Overview

9
9
years of professional experience

Work History

Front Desk Assistant

B&D Used Cars
09.2023 - Current
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.


  • Handled payment and bill processing, change giving and payment collecting for guests.

Apparel Team Lead

Walmart
03.2018 - 07.2023
  • Provided superior customer service leadership by greeting and assisting customers.
  • Boosted sales performance through regular team training sessions on effective selling techniques and product features.
  • Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
  • Implemented loss prevention strategies to minimize shrinkage, resulting in reduced inventory discrepancies and increased profitability.

Cashier

Friendly Express
01.2015 - 02.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

GED -

Atkinson County High School
Pearson, GA
06.2023

Skills

  • Excellent Communication
  • Problem-solving skills
  • Hospitality services
  • Time Management
  • Attention to Detail
  • Multitasking and Organization

Timeline

Front Desk Assistant

B&D Used Cars
09.2023 - Current

Apparel Team Lead

Walmart
03.2018 - 07.2023

Cashier

Friendly Express
01.2015 - 02.2018

GED -

Atkinson County High School

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Ashley Hackney