Ashley Hair
Deputy Clerk Of Court
Jacksonville,NC
Summary
Dedicated professional with extensive experience as a Deputy Clerk of Court at the State of NC Judicial Branch, excelling in meticulous record-keeping and customer service. Proven ability to prioritize tasks and maintain confidentiality while enhancing court efficiency. Recognized for adaptability and teamwork. Responsible, punctual and productive professional when working with little to no supervision. Successful experience in fast-paced work settings such as a busy courtroom and office.
Overview
25
25
years of professional experience
Work History
Deputy Clerk of Court
State of NC Judicial Branch
03.2015 - Current
- Provided quality clerical support through data entry, document management, and email correspondence.
- Exercised sound judgment in resolving conflicts or discrepancies within case files, ensuring accurate record-keeping for future references.
- Ensured compliance with established procedures by staying current on changes in laws, regulations, and policies affecting the clerk's office operations.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive or court sealed information.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Contributed to a positive work environment through effective communication skills and a willingness to assist others when needed by maintaining a knowledge of all office jobs.
- Completed court forms accurately, minimizing errors and potential delays in processing.
- Promoted transparency within the court system through meticulous record keeping of all case-related documentation.
- Delivered reliable support during trials by preparing exhibits, administering oaths to witnesses and defendants, and taking minutes of court proceedings.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Reviewed weekly reports to determine cases that needed to be sent to DMV for failure to appears, or that needed to have Show Cause Orders issued for non payment of court cost and fines, then proceeded with the necessary paperwork.
Customer Service Representative
Onslow Water and Sewer Authority
10.2000 - 06.2008
- Processed applications for service, request for disconnects, request for reconnects, and leak reports by phone and in person.
- Worked reports as needed.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
- Processed payments in person or through the mail and balanced a cash drawer.
- Trained personnel when ONWASA completed its merger from Onslow County Water Department.
Education
High School Diploma -
Richlands High School
Richlands, NC 05.2001 -
Skills
Filing systems
Telephone etiquette
Prioritization
Confidentiality
Customer service
Multitasking
Flexible and adaptable
Time management
Teamwork
Self motivation
Reliable and punctual
Timeline
Deputy Clerk of Court
State of NC Judicial Branch
03.2015 - Current
High School Diploma -
Richlands High School
05.2001 -
Customer Service Representative
Onslow Water and Sewer Authority
10.2000 - 06.2008
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