Ashley Hamrick
Stone Soup
10238 Franklin St Fingerville ,SC
16
years of professional experience
Dynamic Sever with a proven track record at Pizza House excelling in team leadership and customer service. Successfully implemented process improvements that enhanced operational efficiency, resulting in increased satisfaction. Skilled in staff training and development, fostering strong relationships to drive performance and achieve organizational goals.
Work History
Manager
1 Year 2 Months- Directed daily operations, aligning team priorities with service goals and organizational standards
- Coordinated staff schedules, coverage, and workload to maintain consistent program delivery
- Oversaw volunteer onboarding, training, and supervision across service activities
- Implemented process improvements to streamline kitchen workflow and reduce operational delays
- Monitored inventory, ordering, and supply levels to support uninterrupted meal preparation
- Collaborated with cross-functional teams to support events, community outreach, and donor relations
- Resolved staffing and service issues promptly to maintain quality and customer satisfaction
- Managed and motivated employees to be productive and engaged in work.
Server
2 Years 3 Months- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
12 Years 4 Months- Greeted guests promptly and delivered attentive table service in fast-paced dining environment.
- Memorized menu items, daily specials, and ingredient details to answer customer questions accurately.
- Took orders clearly, coordinated with kitchen staff, and ensured correct food delivery.
- Handled cash, credit, and POS transactions while maintaining accurate guest checks.
- Checked tables regularly, refilled drinks, and resolved customer concerns with professionalism.
- Maintained clean dining areas, reset tables, and supported sanitation standards throughout service.
- Communicated special requests and dietary needs to kitchen staff for correct order preparation.
- Supported smooth restaurant operations by prioritizing tasks during peak service periods.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Task delegation
Goal setting
Relationship building
Performance management
Sales management
Budget control
Timeline
Manager
Stone Soup
12.2024 - 02.2026Read More
Server
Rigsbys
08.2022 - 11.2024Read More
Server
Pizza House
02.2010 - 06.2022Read More
Dorman High School
Read More