Ashley Hanlon
Holly Hill,SC
Summary
To obtain a position that utilizes skills, education, and experience Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
10
10
years of professional experience
Work History
Medical Receptionist/ Medical Authorizations
Trident cardiology associates
2022.02 - Current
- Use Athena Health Systems
- Check patients in and out
- Collect co-pays and past due balances
- Assist patients with scheduling appointments
- Authorizations for any testing that is ordered
- Fax and mail out medical records for all the offices
- Collected $2,000 in the first month of working collecting co-pays and past due balances
Front Desk Receptionist
Parkwood Pediatric Group
2021.08 - 2022.02
- Use Athena Health Systems
- Check patients in
- Verify insurance
- Managed approximately 80 incoming calls
- Schedule appointments
- Called patients regarding missed appointments
Homemaker and Mother
N/A
2020.03 - 2021.08
- Taking care of new born and toddler
- Keeping up with house duties
Inventory Specialist
Kay Jewelers
2019.10 - 2020.03
- Count all jewelry in store
- In-take repairs and input them into computer
- Send out jewelry to get repairs or to alter piece of jewelry
House Cleaner
Castle keepers
2019.01 - 2019.08
- Managed approximately 5 accounts daily
- Cleaned clients houses in efficient and timely manner
- Maintained safe working environment through proper use of cleaning products and equipment.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Cashier/collector
Lowcountry Credit Inc.
2017.10 - 2019.01
- Take cash payments and credit card payments
- Answer phones and assist 80 customers with payments and any issues
- Send out titles
- Update car insurance on accounts
Member Greeter
Sam's Club
2017.05 - 2017.08
- Greet members at door
- Check members receipts
- Sweep area around door
Homemaker and Mother
N/A
2016.03 - 2017.08
- Taking care of newborn baby
- Doing housework
EXTERN
Equilibrium Endocrinology
2016.01 - 2016.03
- Perform vitals
- Phlebotomy
- Checked glucose levels/A1C levels
- Assisted the doctor with patient care
- Scheduled appointments/Check out
Customer Service Representative
Dial America
2015.04 - 2016.01
- Answered inbound calls from provider
- Assisted provider with claims
- Assisted with insurance benefits for United Healthcare
- Provided customer service
Deli Associate
BI-LO
2014.10 - 2015.04
- Cut meat and cheese
- Provided customer service
- Served food to approximately 50 customers per day
Education
Associate of Arts - Culinary
Trident Technical College
North Charleston06.2026
Associate of Applied Science degree - Medical Assisting
Motte Technical College
Charleston, SC01.2016
Skills
- Credit Union
- Call Center
- Experience Administering Injections
- Phlebotomy
- Medical Office Experience
- Triage
- Patient Care
- Insurance Verification
- Medical Terminology
- Medical Records
- Athenahealth
- Front Desk Operations
- Patient Scheduling
- HIPAA Compliance
- Payment Collection
- EMR / EHR
Additional Information
Microsoft Office, Filing, Scheduling patients, phlebotomy, Injections, Vital signs, Medical Reception, Medical Terminology
Assessments
Customer focus & orientation, Proficient, 04/01/21
Willingtorelocate
- Moncks Corner, SC
- Charleston, SC
- Summerville, SC
Personal Information
Authorized To Work: US
Timeline
Medical Receptionist/ Medical Authorizations
Trident cardiology associates
2022.02 - Current
Front Desk Receptionist
Parkwood Pediatric Group
2021.08 - 2022.02
Homemaker and Mother
N/A
2020.03 - 2021.08
Inventory Specialist
Kay Jewelers
2019.10 - 2020.03
House Cleaner
Castle keepers
2019.01 - 2019.08
Cashier/collector
Lowcountry Credit Inc.
2017.10 - 2019.01
Member Greeter
Sam's Club
2017.05 - 2017.08
Homemaker and Mother
N/A
2016.03 - 2017.08
EXTERN
Equilibrium Endocrinology
2016.01 - 2016.03
Customer Service Representative
Dial America
2015.04 - 2016.01
Deli Associate
BI-LO
2014.10 - 2015.04
Associate of Arts - Culinary
Trident Technical College
Associate of Applied Science degree - Medical Assisting
Motte Technical College
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