Tyona Osborne
Norman
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Energy Assistance Specialist
Archon(DHS)
12.2024 - Current
- Job requirements are to provide energy assistance for low income residents and those with life threatening medical conditions in the state of Oklahoma. Maintaining customer service, multi screens, Microsoft program education and data entry.
Consumer Loan Specialist
Sun Loan Company
02.2022 - 10.2024
- My position as a CLS is to provide loans for those in need. Working for Sun Loan we handle our own collections. This job has taught me so much in so many different ways from approving loans to legal aspects behind them. We are a very personable company so we love to make everyone who feel welcome comfortable. Some people are embarrassed about having to get a loan at all and to be able to make those people feel at ease and when we are able to help them reminds me why I am in customer service to begin with. I am also certified to file taxes with in the company and have obtained a notary.
Auto cashier
Landers Dodge Chrysler Jeep Ram
06.2021 - 01.2022
- I had to process payments for the service part of the company and file all of the paper work along with inputting the data into the computer.
- Not included with my job description they had me helping out in the shop along with being a concierge.
Bank Teller
OU FEDERAL CREDIT UNION
06.2019 - 03.2020
- Job requires customer service being able to multitask in stressful situations. Cash Handling, Processing transactions for deposits, withdraws and loans. Being able to provide accurate information to members regarding questions they may have. Filing paper work as needed and filling out documentation.
Cashier/Customer Service
Scissortail Travel Stop
05.2018 - 12.2018
- Job required Cash Handling, Stocking, Facing, Maintaining Customer Service, Inventory, Opening and Closing Store
Shift Manager
Braum's Ice Cream and Dairy Stores
06.2015 - 05.2018
- Opening Store, Key holder Balancing Cash tills and vault, Inventory for store, unloading truck, Supervising crew over 10 people, Data Entry, Customer Service, Food Handling
Education
High school or equivalent - General Studies
Norman North High School
Norman, OK05.2012
Skills
- Shift Management
- Microsoft Office
- English
- Microsoft Outlook
- Inventory Control
- Customer Service
- Communication skills
- Loan Officer Experience
- Bank Teller
- Payroll
- Time management
- Credit Analysis
- Kitchen Experience
- Food Preparation
- Food & beverage industry
- Sales
- Leadership
- Microsoft Excel
- QuickBooks
- Typing
- Merchandising
- Banking
- Bookkeeping
- Property management
- Upselling
- Organizational skills
- POS
- Financial Services
- Supervising experience
- Computer literacy
- Food Handling
- Host/Hostess
- Office management
- Food Service
- Front desk
- Negotiation
- Microsoft Powerpoint
- Loans and Collections
- Food Safety
- Credit Union
- Tax Experience
- Conflict management
- Cleaning Experience
- Data Entry
- Database management
- Accounts receivable
- Assistant Manager Experience
- Customer service
- Management
- Cashier Customer Service
- Retail sales
- Databases
- Phone etiquette
- Microsoft Word
- Serving Experience
- Inventory management
- Retail Sales
- Cash Handling
Certification
- Driver's License
- Certified Notary Public
- PTIN
Timeline
Energy Assistance Specialist
Archon(DHS)
12.2024 - Current
Consumer Loan Specialist
Sun Loan Company
02.2022 - 10.2024
Auto cashier
Landers Dodge Chrysler Jeep Ram
06.2021 - 01.2022
Bank Teller
OU FEDERAL CREDIT UNION
06.2019 - 03.2020
Cashier/Customer Service
Scissortail Travel Stop
05.2018 - 12.2018
Shift Manager
Braum's Ice Cream and Dairy Stores
06.2015 - 05.2018
High school or equivalent - General Studies
Norman North High School