Stephanie Denard
Grand Rapids
Summary
Reliable professional with 10+ years of administrative experience seeking a part-time position to provide high-quality support while supplementing current income. Offers a proven track record of organization, immediate adaptability. Experienced and customer-focused brings strong communication skills, a quick learning, and a commitment to delivering excellent service.
Overview
19
19
years of professional experience
Work History
Energy Assistance Specialist
The Salvation Army
Grand Rapids, MI
10.2025 - Current
- Assists low-income individuals navigate and apply for utility and heating programs
- Such as the State Emergency Relief program to prevent service shut-offs.
Program Supervisor
Senior Neighbors
09.2014 - 03.2023
- Assists in direct daily operations, volunteer recruiting onboarding, training and placement.
- Acts as a liaison between the sponsor organization, volunteer stations, and the volunteers themselves.
- Track hours, stipend reimbursement, and monitor volunteer service years.
- Conduct regular on-site evaluations of volunteers and their placement stations.
- Grant administration and compliance.
- Maintain accurate records, compile and submit performance measures.
- Review financial statements, prepare reports and assist in annual budgeting.
- Led program development initiatives to enhance senior engagement and service delivery.
- Supervised staff training programs, improving team performance and service excellence.
Paratransit Driver
MV Transportation/Go-Bus/The Rapid
Grand Rapids, MI
07.2007 - 09.2014
- Safely transport passengers with disabilities, operate lift-equipped vehicles, securing mobility devices, vehicle inspection, and customer service
- Operated paratransit vehicles ensuring compliance with safety protocols and regulations.
- Assisted passengers with disabilities, providing compassionate support during boarding and disembarking processes.
- Maintained accurate trip logs and documentation for service audits and reporting requirements.
- Collaborated with dispatch to optimize routes, enhancing on-time performance and passenger satisfaction.
- Conducted regular vehicle inspections to ensure operational readiness and adherence to maintenance schedules.
- Maintained full understanding of local roads and traffic patterns.
Education
Online -
GRCC
05-2025
Skills
- Data Analysis & Data Entry
- Customer Service
- Client Intake & Assessment
- Case Management
- Advocacy & Referral
- Chauffeur’s License
- Office Cleaning
- Hospital Concierge
Timeline
Energy Assistance Specialist
The Salvation Army
10.2025 - Current
Program Supervisor
Senior Neighbors
09.2014 - 03.2023
Paratransit Driver
MV Transportation/Go-Bus/The Rapid
07.2007 - 09.2014
Online -
GRCC