Jonathan White
Atlanta,GA
Summary
Multi-State Licensed All-Lines Adjuster seeking the opportunity to secure an available position as an Insurance Adjuster with a reputable company where my experience and professionalism can be fully employed to enhance business.
Overview
7
7
years of professional experience
Work History
Litigation Claims Specialist
Citizens Property Insurance Corporation
05.2023 - 02.2024
- Handling property damage claims assist defense council with strategy of claim.
- Investigate, negotiate and settled large sized Homeowners claims.
- Reduced claim processing errors by conducting thorough investigations and accurately interpreting policy details.
- Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies.
- Handle catastrophic losses and after hour emergency.
- Handle general liability insurance claims for clients with self-insured retentions $1,000,000.
- Maintained accurate records by diligently updating claim files and ensuring all required documentation was submitted in a timely manner.
Litigation Property Damage Claims Adjuster
Randstad
10.2020 - 04.2023
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Enhanced client satisfaction by providing timely updates and effectively resolving claim disputes.
- Determined when to investigate potential fraudulent claims
- Handle catastrophic losses and after hour emergency
- Proactively reached out to insured to keep them informed with claim process
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Collaborated closely with underwriting teams to ensure appropriate risk assessment measures were applied during policy issuance.
Property & Casualty Adjuster
K-Power
05.2017 - 09.2020
- Determine liability, manage diary, and settle injury/medical pay claims.
- Managed a high volume of cases, ensuring timely and fair resolutions for clients.
- Improved claim resolution times by efficiently investigating and evaluating casualty insurance claims.
- Enhanced customer and company satisfaction with thorough claim in-depth investigations, interviews and prompt settlement negotiations.
- Streamlined the claims process by implementing best practices in documentation and communication.
- Assisted with training of all new adjusters
Education
Bachelor of Science - Psychology
Middle Tennessee State University
Murfreesboro, TN05.2020
Skills
- Claims Analysis & Investigation
- Coverage Assessments
- Settlement Determinations
- Knowledge of Homeowners Policy A, B, C
- Auto Policy Terms and Concepts
- Creativity in problem-solving
- Time Management & Task Prioritization
- Acuity Proficient
- Claim Center Proficient
- Xactanalysis & Xactimate Proficient
- Outstanding Communication Skills
- Organizational and Planning Skills
- Data Analysis & Data Entry
Adjuster Licenses
- Georgia
- Florida
- Texas
- Louisiana
Timeline
Litigation Claims Specialist
Citizens Property Insurance Corporation
05.2023 - 02.2024
Litigation Property Damage Claims Adjuster
Randstad
10.2020 - 04.2023
Property & Casualty Adjuster
K-Power
05.2017 - 09.2020
Bachelor of Science - Psychology
Middle Tennessee State University