Danielle Giannacio
Fairless Hills,PA
Summary
Detail-oriented professional with a strong background in claims analysis and policy interpretation. Committed to maintaining operational integrity and compliance while leveraging negotiation skills to achieve favorable outcomes in claims settlements.
Overview
14
14
years of professional experience
Work History
Insurance Claims Specialist/Litigation
NJM Insurance Group
Trenton, NJ
02.2025 - Current
- Process insurance claims efficiently across all 50 states, ensuring accurate documentation and compliance with company policies.
- Collaborate with clients to gather necessary information for claim assessments, enhancing customer satisfaction.
- Analyze claims data to identify trends and potential fraud, improving overall operational integrity.
- Evaluated and settled complex insurance claims in strict timeframes.
- Expedited claim resolutions through effective negotiation with clients, adjusters, and other stakeholders involved in the process.
- Assist in training new staff on claims processing systems and best practices, fostering team development.
- Mentored and trained claims adjusters on litigation claim navigation, reducing escalations and accelerating case resolution timelines.
- Manage 125+ active claims, prioritizing high severity files while maintaining accuracy and compliance.
Property Damage/Bodily Injury Claims Adjuster
NJM Insurance Group
Trenton, NJ
07.2016 - 02.2025
- Evaluated and processed bodily injury claims to ensure compliance with company policies and state regulations.
- Collaborated with medical professionals to assess treatment plans and establish claim validity.
- Conducted thorough investigations, gathering evidence and statements to support claim resolutions.
- Negotiated settlements with claimants, ensuring fair compensation while minimizing company exposure.
- Processed high volumes of property damage and bodily injury claims efficiently in a fast-paced work environment.
Travel Consultant
Liberty Travel
Langhorne, PA
09.2012 - 07.2016
- Developed tailored travel itineraries based on client preferences and budget constraints.
- Researched and recommended destinations, accommodations, and activities to enhance customer experiences.
- Coordinated travel logistics including flights, transfers, and excursions for seamless client journeys.
- Provided expert advice on travel regulations, insurance options, and health advisories to ensure compliance.
- Cultivated strong relationships with suppliers to secure competitive rates and exclusive deals for clients.
Education
Bachelor of Science - Biology
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA12-2009
Skills
- Claims investigation
- Claims analysis
- Policy interpretation
- Teamwork and collaboration
- Market research
- Sales strategies
- Customer engagement
- Negotiation
Timeline
Insurance Claims Specialist/Litigation
NJM Insurance Group
02.2025 - Current
Property Damage/Bodily Injury Claims Adjuster
NJM Insurance Group
07.2016 - 02.2025
Travel Consultant
Liberty Travel
09.2012 - 07.2016
Bachelor of Science - Biology
East Stroudsburg University of Pennsylvania