Judy Malasky
Lakeland,FL
Summary
Detail-oriented Claims Specialist with extensive experience in claims processing and investigation. Skilled in training and mentoring adjusters, fostering effective communication, and overseeing successful claims management projects. Committed to enhancing service delivery through problem-solving and effective guideline updates.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Claims Specialist Litigation
Great American Insurance Group
Lakeland, FL
08.2002 - Current
Oversaw claims administration and processing, ensuring timely claim resolutions.
Managed large special accounts, strengthening client relationships and enhancing service satisfaction.
Contributed to projects and updates of guidelines, improving compliance and operational efficiency.
Managed monitoring training of other adjustor.
Assisted in specialist's settlement unit, providing support to the team.
Participated in off-site settlement days to engage with clients and resolve claims.
Claims Assistant
Summit
Lakeland, FL
08.2002 - Current
Gathered information from physicians' offices to support claims processing.
Supported claims adjustor by managing daily tasks and responsibilities.
Coordinated and confirmed appointments to enhance communication and service delivery.
Education
High School Diploma -
Auburndale High School
Auburndale, FLSkills
- Claims
- Claims management
- Microsoft office
- Coverage assessments
- Settlement determinations
- Claims investigation
- Negotiation techniques
Accomplishments
My greatest accomplishment would be my family, I have two children both married and have children of their own as I see them grow I see something that cannot be done without decition to them as a Mother. This is how I view my work family as, we are a family, so my accomplishment at work have been do to other who have sown into my life in the work place and I hope that my collest feel that I have sown into there to help them grown and accevit there gols.
I have worked in my Church where I have lead the womens group. I have been the director of services and working in multiple project with in my church.
I have worked at Summit in 1983 - 1986 when I left to be a stay at home Mother. I return in 2002 and have love working her since.
Certification
- Certified in ligitation , CWCL - 2016
Timeline
Claims Specialist Litigation
Great American Insurance Group
08.2002 - Current
Claims Assistant
Summit
08.2002 - Current
High School Diploma -
Auburndale High School