Ashley Hanlon
Cumming,GA
Summary
Dynamic sales professional with a proven track record at Easel, excelling in customer relationship building and upselling techniques. Leveraged interpersonal communication skills to enhance customer satisfaction and drive sales. Achieved significant client retention through meticulous attention to detail and comprehensive product knowledge. Expert in navigating high-pressure environments, demonstrating exceptional teamwork and collaboration.
Overview
6
6
years of professional experience
Work History
Sales Representative
Easel
03.2023 - Current
- Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
- Attended industry trade shows in Atlanta, Dallas, and Las Vegas to network with potential clients and stay updated on market trends
- Created persuasive sales proposals that effectively communicated value propositions and addressed client pain points
- Collaborated with sales team to develop and implement effective sales strategies
- Built strong relationships with key decision-makers within target accounts through regular communication and follow-up
- Take the clothing out of shipping containers and set up the booth including steaming the clothing, organizing, and setting up the decorations as well as breaking down and put everything back in the containers in order to ship to the next show
Sales Associate
TJX Companies
09.2021 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Rental Clerk
Paradise Boat Rentals- Port Royale
05.2022 - 09.2023
- Provided a prompt and courteous service in the sales of retail store items and fuel, rental of watercraft, execution and explanation of contracts, generating rental reservations and upselling of services
- Responded to all telephone, email, internet, and "in-person" inquiries
- Ensured that all reservations are recorded following following established procedures with full and clear information and that they are inputted accurately and promptly into the system
- Performed all duties as assigned to assist in maintaining a well-organized, full service, efficient operation while delivering top shelf customer service.
Hostess
Xengo Asain Fusion
04.2019 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
Education
Bachelor of Science - Business Management
University of West Georgia
Carrollton, GA05.2024
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Upselling and Cross Selling
- Objection handling
- Attention to Detail
- Product Knowledge
- Cash Handling
- Teamwork and Collaboration
- Time Management
Timeline
Sales Representative
Easel
03.2023 - Current
Rental Clerk
Paradise Boat Rentals- Port Royale
05.2022 - 09.2023
Sales Associate
TJX Companies
09.2021 - 01.2024
Hostess
Xengo Asain Fusion
04.2019 - 08.2021
Bachelor of Science - Business Management
University of West Georgia
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