Ashley Hansen
Las Vegas,NV
Summary
Medical Billing and Coding, Medical Receptionist/Assistant, Bachelor's degree in Health & Science Administration. Looking to start career advancement and further successes by bringing a well-developed skill set and a proactive demeanor. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Manager
SportClips Haircuts
02.2016 - Current
- Maintain team efficiency by strategically delegating daily activities, monitoring output, and rewarding positive contributions
- Manage day-today- operations including supervision and training for 8-member team
- Boosted team productivity by enhancing performance monitoring and instituting motivational approaches which has led to 4- Star level performance awards and 2- Chairman silver awards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Employee Assistance Manager
Great Clips
07.2014 - 02.2016
- Supported staff development and goal attainment by focusing on skill development and job satisfaction
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Front Desk Receptionist
Barrick Gold Mining
06.2009 - 12.2011
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Medical Billing And Coding Certification - Medical Billing And Coding
Penn Foster
Arizona City, AZ11.2023
Bachelor of Science (Health) -
University of West Florida
Pensacola, FL05.2022
Cosmetology Sciences -
Paul Mitchell School of Reno
Reno, NV01.2013
Associates of Arts (Business) -
Great Basin College
Elko, NV01.2011
Skills
- Medical Billing and coding
- People and Goal oriented
- Verbal and written communication
- Cash handling and financial management
- Quick learner and skilled problem solver
- Detailed and customer-oriented
- Business Development
- Strategic Planning
- Operations Management
- Staff Development
- Marketing
- Performance Management
Volunteer Experience
Encouraging team member and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Have been in leadership multiple leadership positions throughout my work experience. A team captain during high school volleyball and while playing in secondary volleyball leagues. Softball youth coach for two seasons. Dedicated to applying training, education, and morale-building to enhance employee engagement and boost performance.
Timeline
Manager
SportClips Haircuts
02.2016 - Current
Employee Assistance Manager
Great Clips
07.2014 - 02.2016
Front Desk Receptionist
Barrick Gold Mining
06.2009 - 12.2011
Medical Billing And Coding Certification - Medical Billing And Coding
Penn Foster
Bachelor of Science (Health) -
University of West Florida
Cosmetology Sciences -
Paul Mitchell School of Reno
Associates of Arts (Business) -
Great Basin College