Ashley Harper
Pharr
Summary
A Dedicated and committed Certified Medical Assistant, with 2 year experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Northside Family Medical Center
McAllen, TX
06.2022 - Current
- Administer medications (Oral, Sublingual, IM, SC, ID, Topical, Eye, Ear and Inhaled)
- HMO Insurance Authorizations
- Perform injections (IM, SQ, ID)
- Setting Up Appointments
- Call/fax/electronic prescriptions to pharmacy
- Opening and sorting mail
- Instruct Patients
- Using various pieces of office equipment
- Virtual /over the phone triage and customer service
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected and documented patient medical information such as blood pressure and weight.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Empowered patients through education on self-management techniques for chronic conditions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Medical Clinical Assisting -
South Texas Vocational Institute
Mcallen, Tx06.2022
PSJA Elvis J. Ballew
Pharr, Tx06.2019
Skills
- Answering the phone
- Sanitize
- Disinfect
- Sterilize
- Perform vital signs
- Administer medications
- Calculate dosages
- Clean and restock exam rooms
- Dressing changes
- Bandaging
- Call prescriptions to pharmacy
- Fax prescriptions to pharmacy
- Electronic prescriptions to pharmacy
- Assist with examinations
- Assist with therapeutic procedures
- Filing
- First Aid
- Instruct Patients
- Medical asepsis
- Perform injections
- Perform vision testing
- Scheduling appointments
- Surgical asepsis
- Trained in Blood borne Pathogens
- Using office equipment
- Assist with sterile procedures
- Assist with minor surgical procedures
- Perform venipuncture
- Insurance coding
- Opening mail
- Sorting mail
- Perform eye irrigations
- Perform ear irrigations
Certification
- Basic Life Support (CPR and AED), Northside Family Medical Center, 03/23 - 03/24
- CCMA, STVT, 07/22 - 07/24
- Preventing Needlestick Injuries, STVT, 03/22
- OSHA, STVT, 02/22
- HIPPA, STVT, 11/21
Timeline
Medical Assistant
Northside Family Medical Center
06.2022 - Current
Medical Clinical Assisting -
South Texas Vocational Institute
PSJA Elvis J. Ballew