Ashley Harper

Medical Assistant

Northside Family Medical Center

06.2022 - Current

Administer medications (Oral, Sublingual, IM, SC, ID, Topical, Eye, Ear and Inhaled)
HMO Insurance Authorizations
Perform injections (IM, SQ, ID)
Setting Up Appointments
Call/fax/electronic prescriptions to pharmacy
Opening and sorting mail
Instruct Patients
Using various pieces of office equipment
Virtual /over the phone triage and customer service
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Performed medical records management, including filing, organizing and scanning documents.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Followed appropriate procedures to minimize patient's exposure to radiation.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Collected and documented patient medical information such as blood pressure and weight.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Empowered patients through education on self-management techniques for chronic conditions.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Explained procedures to patients to reduce anxieties and increase patient cooperation.

Summary

Overview

Work History

Medical Assistant

Education

Medical Clinical Assisting -

Skills

Websites

Certification

Timeline

Medical Assistant

Medical Clinical Assisting -

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