Ashley Harris
Houston
Summary
[Seeking employment where I could apply my acquired skills, and continue to broaden my experience]
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Alorica
08.2021 - Current
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support
Driver
Amazon
03.2018 - 08.2021
- Delivering packages to customers' homes and businesses.
- Utilize GPS and mapping tools to plan and follow the most efficient delivery routes
- Accurate completion of delivery logs and documentation is required, including tracking numbers and deliver
- Adhering to all safety regulations and company policies while driving
Team Leader
Wendys Restaurant
06.2016 - 03.2018
- Till reconciling with zero overages/shortages
- Cook and prepare cold/hot food
- Cleaning workstations and dining areas
- Ensure that company policy and procedures are followed
- Assist in pushing daily goals
- Assist in opening and closing
Education
Phillis Wheatley
Houston, TX06.2014
Timeline
Customer Service Representative
Alorica
08.2021 - Current
Driver
Amazon
03.2018 - 08.2021
Team Leader
Wendys Restaurant
06.2016 - 03.2018
Phillis Wheatley