ASHLEY HARRIS
Summary
Highly skilled professional with expertise in human resources as well as child welfare laws and family systems. Skilled in case management and fostering communication to promote child well-being. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.
Overview
7
7
years of post-secondary education
11
11
years of professional experience
Work History
Child Support Specialist II
State of Tennessee
Lawrenceburg, Tennessee
11.2025 - Current
- Managed child support cases ensuring compliance with state regulations and policies, facilitating accurate support determinations.
- Reviewed and analyzed financial documents to determine support obligations accurately.
- Enforced collection activities on delinquent accounts, implementing measures such as wage garnishment and property liens to secure owed support.
- Maintained contact with employers regarding employment verification, wage withholding orders, and payment status updates.
- Coordinated with legal teams to facilitate court proceedings and documentation.
- Collaborated with other state agencies to ensure comprehensive support for families.
Contact Representative
Department of Treasury - Internal Revenue Service
Franklin, Tennessee
07.2024 - 11.2025
- Advise Taxpayers of the enforcement actions that may be taken if they fail to meet commitments to file return and/or tax liabilities and encourage voluntary compliance with tax laws
- Interpreted and applied tax laws, regulations, and collection techniques to inform and guide taxpayers in fulfilling their tax obligations.
- Explained responses to inquiries from individuals, addressing issues raised by notices or internal assignments.
Human Resources - Payroll
First National Bank
05.2015 - 07.2024
- Oversaw monthly employee training sessions to ensure compliance with regulations
- Managed compensation payments for Board of Directors
- Onboarding new employees, assisting with drug screenings and background checks
- Gathered and organized reports to support accurate reconciliation of 941 forms
- Facilitated FMLA paperwork while ensuring compliance with HIPAA and labor laws.
- Process payroll for employees using HRIS software to ensure timely payments.
Education
Bachelor - Business Administration
STRAYER UNIVERSITY
01.2023 - 08.2026
Giles County High School -
Giles County High School
08.2004 - 01.2008
Skills
- Accounting Knowledge
- Tax law compliance
- Case management
- HR and payroll management
- Microsoft Office Proficiency
- Quality leadership
- Effective communication
- Conflict resolution
- Sales account management
Timeline
Child Support Specialist II
State of Tennessee
11.2025 - Current
Contact Representative
Department of Treasury - Internal Revenue Service
07.2024 - 11.2025
Bachelor - Business Administration
STRAYER UNIVERSITY
01.2023 - 08.2026
Human Resources - Payroll
First National Bank
05.2015 - 07.2024
Giles County High School -
Giles County High School
08.2004 - 01.2008