Ashley Harrison
Hillsboro,IL
Summary
Dynamic account management professional with a successful history of building strong client relationships, increasing revenue, and handling diverse accounts. Easily able to multitask, adaptable to change, thoughtful and effective communicator. Forward thinking and quick to learn new tasks or systems.
Overview
12
12
years of professional experience
Work History
Operations Manager
Jardogs.AI Inc
2025.06 - Current
- Coordinated office operations to enhance workflow efficiency and improve team collaboration.
- Managed scheduling for executive meetings, optimizing time management and resource allocation.
- Assisted in budget tracking and expense reporting, ensuring accuracy and compliance.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Reconciled bank statements to ensure data integrity and accuracy
- Maintain inventory of office supplies and equipment.
- Collaborate with team members on projects, providing support where it's needed.
Sales Account Manager
Atlas 46
2021.08 - 2025.06
- Developed and maintained long-term relationships with key clients for sustained growth.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Collaborated with cross-functional teams to ensure seamless delivery of products and services.
- Attended industry conferences and events, establishing valuable networking connections for potential partnerships.
- Managed diverse accounts, ensuring each client received personalized attention and support.
- Recognized as a top performer, consistently achieving high levels of customer satisfaction and retention rates. Increased sales revenue by pursuing new business opportunities.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Built client relationships by acting as liaison between customer service and sales teams.
Service Advisor
Monken Chevrolet, Buick, GMC
2014.05 - 2018.10
- Maintained high customer satisfaction standards to meet or exceed targets.
- Streamlined appointment scheduling for improved efficiency.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Promoted additional services based on individual customer needs, and consistently met or exceeded monthly sales targets.
Education
No Degree - Biology
Eureka College
Eureka, ILAssociate of Science - General Studies
Kaskaskia College
Centralia, ILSkills
- Customer service specialist
- Critical thinking, problem-solving
- Account management
- Client relations
Timeline
Operations Manager
Jardogs.AI Inc
2025.06 - Current
Sales Account Manager
Atlas 46
2021.08 - 2025.06
Service Advisor
Monken Chevrolet, Buick, GMC
2014.05 - 2018.10
No Degree - Biology
Eureka College
Associate of Science - General Studies
Kaskaskia College