Ashley Hatfield
Corner Cone
Grand Ledge,MI
Summary
Dedicated, customer-focused professional with extensive experience in fast-paced food service and customer service environments. Currently pursuing a degree in Animal Science through Michigan State University and Lansing Community College, demonstrating a commitment to continuous learning and personal growth. Recognized for strong communication, leadership, teamwork, and organizational skills, consistently delivering exceptional service while maintaining professionalism and efficiency. Passionate about leveraging expertise to create positive experiences for customers and contribute to team success.
Work History
Customer Service Associate
- Provided outstanding customer service in fast-paced environment, enhancing customer satisfaction.
- Accurately processed customer orders and handled cash and electronic payments.
- Ensured cleanliness and organization of customer and work areas, contributing to positive customer experience.
- Worked with team members to streamline daily operations, supporting overall efficiency.
Server
- Delivered attentive, friendly service, enhancing guest satisfaction and fostering repeat business.
- Coordinated service for multiple tables, ensuring timely and accurate delivery in a fast-paced environment.
- Communicated effectively with kitchen staff to ensure accurate and timely order delivery.
- Handled payments and addressed customer concerns, contributing to a seamless and enjoyable dining experience.
Server
- Facilitated dine-in and carryout orders, ensuring excellent customer service and satisfaction.
- Utilized knowledge of menu items and promotions to enhance guest experience.
- Balanced competing priorities during busy shifts while maintaining accuracy.
- Maintained cleanliness and organization in workplace to ensure safety.
Education
Bachelor of Science - Animal Science
In Progress
- Animal Science Coursework
In Progress
High School Diploma
Skills
Customer Service Excellence
Cash Handling & Point-of-Sale (POS) Systems
Food Safety & Sanitation
Product knowledge
Time Management
Organization
Multitasking
Team Collaboration
Communication
Adaptability
Problem Solving
Conflict Resolution
Leadership
LEADERSHIP & INVOLVEMENT
- 4-H, President, led meetings and activities while fostering teamwork and community involvement. Coordinated events and encouraged member participation.
- National Honor Society, selected based on academic achievement, leadership, service, and character.
- Student Council, participated in planning school events and representing the student body.
Timeline
Grand Ledge High School
High School Diploma
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Lansing Community College
from Animal Science Coursework
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Server
Pizza Hut
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Server
Log Jam
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Customer Service Associate
Corner Cone
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Michigan State University
Bachelor of Science from Animal Science
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