Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Hayes

Asheville,NC

Summary

Proficient and polite Patient Registrar dedicated to offering excellent customer service and administrative support. Skilled in ensuring timely patient processing through effective communication and staff coordination. Competent in scheduling, record keeping and insurance processing. Organization advocate and representative with a background in customer service. First-line resource identifying member needs and questions, working as part of a team to facilitate internal organization and offering solutions to workplace issues. Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Provide thorough answers and solutions and provide an exceptional customer experience.

Overview

8
8
years of professional experience

Work History

Patient Registrar

Hca mission hospital
Asheville, NC
03.2020 - Current
  • I have been working for mission for almost 5 years now. I love what I do I check in patients, schedule, take payments and work accounts.
  • Managed patient registration process, ensuring accurate and timely collection of demographic and insurance information
  • Responded to inquiries from patients regarding appointment scheduling, medical records requests, and general information about the facility

Gas house

Ingles
Asheville, NC
01.2019 - 03.2020
  • I use to work at the gas house. I would help my customers in any possible way

Seller

Discount Shoe Factory
Asheville, NC
01.2018 - 11.2018
  • Checked inventories and customer orders regularly to ensure effective and accurate sales for over six months
  • Loaded and unloaded boxes and pallets of merchandise weighing as much as 50 pounds
  • Stayed current on product specs and prices and accurately updated display product literature
  • Used consultative sales approach to understand and meet customer needs

Door Greeter

field and stream
Asheville, NC
09.2017 - 01.2018
  • Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays
  • Maintained front desk's concierge book to provide visitors with access to relevant local information
  • Answered customer telephone calls promptly and appropriately
  • Increased customer service ratings through personable service
  • Improved customer service ratings through great customer service

Education

High school diploma -

Enka High School
Asheville, NC

Skills

  • Hospital Experience
  • Computer vision
  • Medical Records
  • Computer skills
  • Excellent people skills
  • Great time management abilities
  • Works Well Under Pressure
  • Outgoing and friendly
  • Personable and friendly
  • Work area cleanup
  • Delegating work

Timeline

Patient Registrar

Hca mission hospital
03.2020 - Current

Gas house

Ingles
01.2019 - 03.2020

Seller

Discount Shoe Factory
01.2018 - 11.2018

Door Greeter

field and stream
09.2017 - 01.2018

High school diploma -

Enka High School
Ashley Hayes