Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Hayes

Thornville,OH

Summary

Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior customer service skills

Overview

10
10
years of professional experience

Work History

Billing Specialist

The Eye Center of Columbus
Columbus, Ohio
05.2024 - Current
  • Process ophthalmology insurance claims and patient billing for eye care services.
  • Post payments, adjustments, and refunds for medical plans.
  • Process and resolved claim denials for ophthalmology services.

Insurance Verification Specialist

The Eye Center of Columbus
Columbus, Ohio
03.2022 - 05.2024
  • Contacted patient regarding payment information.
  • Verified coverage details and updated patient account information in billing system.
  • Contacted insurance companies regarding prior authorizations.

Admitting Specialist

The Eye Center of Columbus
Columbus, OH
08.2017 - 03.2024
  • Greeted patients at Eye Center of Columbus and verified appointment information.
  • Collected insurance details and updated patient records in office system.
  • Obtained signatures for consent forms and financial paperwork.

Bank Teller

PNC Bank
Reynoldsburg, Ohio
06.2016 - 08.2017
  • Processed deposits and withdrawals, ensuring accurate account management.
  • Welcomed clients warmly and answered account inquiries to enhance customer experience.
  • Suggested credit cards, loans, and special savings accounts tailored to customer needs to foster financial growth.

Education

Associate of Applied Science - Social Work

Central Ohio Technical College
Newark , Oh

Skills

  • Claims management
  • Denial resolution
  • Insurance verification
  • Payment processing
  • Customer service

Timeline

Billing Specialist

The Eye Center of Columbus
05.2024 - Current

Insurance Verification Specialist

The Eye Center of Columbus
03.2022 - 05.2024

Admitting Specialist

The Eye Center of Columbus
08.2017 - 03.2024

Bank Teller

PNC Bank
06.2016 - 08.2017

Associate of Applied Science - Social Work

Central Ohio Technical College
Ashley Hayes