Ashley Held
Union Grove
Summary
Professional and prepared healthcare documentation specialist with comprehensive experience in managing patient records. Strong focus on team collaboration and delivering accurate, organized medical documentation. Highly adaptable, ensuring compliance with regulatory standards and maintaining confidentiality. Reliable and responsive to evolving needs of office environment.
Overview
22
22
years of professional experience
Work History
Medical Records Clerk
Medical Systems, USA
2014.03 - Current
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed patient records ensuring compliance with HIPAA regulations and organizational standards.
- Scanned and uploaded medical records into electronic medical records system.
- Sorted and distributed incoming and outgoing medical records to doctors based on their preferences.
- Communicated with clients to obtain records in a timely matter.
- Ordered office supplies
- Organized office lunches
Customer Service Representative
Pick N Save
2004.06 - 2014.05
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Assisted in training new staff on customer service protocols and systems.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Bookkeeper
- Scheduling
Education
High School Diploma -
Burlington High School
Burlington, WI2003-06
Skills
- Customer service
- Document scanning
- Paperwork processing
- Supply ordering
Timeline
Medical Records Clerk
Medical Systems, USA
2014.03 - Current
Customer Service Representative
Pick N Save
2004.06 - 2014.05
High School Diploma -
Burlington High School