Ashley Stead
Summerville,SC
Summary
Experienced waitress with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
8
8
years of professional experience
Work History
Property Manager
Global Self Storage
Summerville, SC
06.2023 - 10.2023
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Collected monthly assessments, rental fees, deposits and payments.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Researched competitors and sourced new vendors.
- Sitelink software
- Prepared lease paperwork and obtained signatures and payments from tenants.
Route Manager/Driver
Charleston Professional Vending Services
Summerville, SC
03.2018 - 08.2023
- Supervise staff
- Resolve customer complaints
- Deal with accidents, technical issues other emergencies
- Do all orders, invoices and commission checks
- Manage route
- Received new inventory and rotated stock by dates to keep items fresh and usable
- Connected with established accounts to offer additional services.
- Troubleshooting broken vending machines.
Dispatcher/Flight Follower
AMR
Charleston, SC
06.2022 - 06.2023
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids
- Relays instructions from supervisors, messages and emergency information
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Follows established parameters/formats in receiving requests for service
- Asked probing questions to get to root of caller's issues.
- Monitored switchboard and dispatched emergency services.
Server
Sunrise Bistro
Summerville, SC
10.2019 - 11.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
Dental Assistant
The Smile Lodge Pediatric Dentistry
Clifton Park, NY
10.2015 - 05.2018
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Documented patient records with procedures performed and added notes taken to charts.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Education
High School Diploma -
Hoosick Falls Junior/Senior High School
Skills
- CPR Certification
- Measures a candidate's ability to arrange and manage files or records using a set of rules
- Dental Receptionist Skills
- Managing practitioner schedules and maintaining accurate patient records
- Conflict Resolution
- Supervision & Leadership
- Customer Service
- Knowledge of various Microsoft Word features, functions, and techniques
- Data Entry
- Managing physician schedules and maintaining accurate patient records
- Liquor, Wine and Food Service
- Food Safety Understanding
- Dining Customer Service
- Point of Sale (POS) System Operations
- High-Volume Dining
Timeline
Property Manager
Global Self Storage
06.2023 - 10.2023
Dispatcher/Flight Follower
AMR
06.2022 - 06.2023
Server
Sunrise Bistro
10.2019 - 11.2022
Route Manager/Driver
Charleston Professional Vending Services
03.2018 - 08.2023
Dental Assistant
The Smile Lodge Pediatric Dentistry
10.2015 - 05.2018
High School Diploma -
Hoosick Falls Junior/Senior High School