Summary
Overview
Work History
Education
Skills
Student Organizations
Affliations
Timeline
Generic

Ashley Hendricks

Nashville,TN

Summary

Accomplished Residence Hall Director with over 8 years of experience in student housing and residence life. Skilled in conflict resolution, crisis management, and program coordination, fostering inclusive communities that support student engagement and academic success. Proven ability to lead teams, implement innovative initiatives, and enhance residential experiences to drive retention and institutional goals

Overview

11
11
years of professional experience

Work History

Residence Hall Director

Tennessee State University
Nashville, TN
09.2015 - Current
  • Oversaw daily operations of residence hall to ensure student satisfaction.
  • Managed staff schedules and facilitated training for resident assistants.
  • Coordinated events to promote community engagement among residents.
  • Supervised residence hall staff and student leaders to maintain a supportive community.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Worked with outside departments and offices to resolve student concerns.

Assistant Residence Hall Director

Tennessee State University
Nashville, Tennessee
02.2015 - 07.2025
  • Supervised residence hall staff and led training sessions for new hires.
  • Coordinated housing assignments and managed resident check-in processes.
  • Evaluated resident feedback to improve services and enhance overall experience.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.

Education

Master's in Professional Studies - Concentration Strategic Leadership

Tennessee State University
Nashville, TN
05-2014

Bachelor of Arts - Music

Alabama A&M University
Normal, AL
05-2011

Skills

  • Student engagement
  • Community building
  • Diversity promotion
  • Problem solving
  • Effective communication
  • Team leadership
  • Time management
  • Policy enforcement
  • Diversity awareness
  • Office administration
  • Attention to detail

Student Organizations

  • Girls Evolved Inc. - Tennessee State University- Advisor - 2024- Present
  • Black Girls Vote - Tennessee State University- Advisor- 2024- Present

Affliations

  • Sigma Alpha Iota International Music Fraternity for Women.
  • Sigma Tau Epsilon Professional Fraternity.

Timeline

Residence Hall Director

Tennessee State University
09.2015 - Current

Assistant Residence Hall Director

Tennessee State University
02.2015 - 07.2025

Master's in Professional Studies - Concentration Strategic Leadership

Tennessee State University

Bachelor of Arts - Music

Alabama A&M University