Ashley Higgins
Detroit,MI
Summary
Professional with strong expertise in dental billing, prepared to excel in revenue cycle management. Known for strong analytical skills, precision in claims processing, and effective communication with insurance providers. Focused on team collaboration and achieving results, adaptable to changing needs. Employers can rely on consistent performance and attention to detail in all billing and administrative tasks.
Overview
7
7
years of professional experience
Work History
Dental Billing Specialist
Great Expressions Dental Centers
04.2023 - Current
- Assisted in verifying patient insurance eligibility and benefits coverage
- Processed dental claims accurately using practice management software
- Maintained organized records of patient accounts and billing information
- Supported team in resolving billing inquiries and discrepancies
- Provided excellent customer service to patients regarding billing questions
- Maintained a comprehensive understanding of dental procedures and terminology, enabling clear communication with both patients and insurance companies regarding billing matters.
Medical Billing Specialist
R1 Rcm
07.2018 - 03.2023
- Processed medical claims with accuracy, ensuring compliance with insurance policies and regulations.
- Reviewed patient accounts for discrepancies, resolving issues to facilitate timely payments.
- Utilized billing software to generate invoices and track outstanding payments efficiently.
- Collaborated with healthcare providers to verify patient information and services rendered.
- Assisted in training new staff on billing protocols and system navigation for enhanced team performance.
- Located errors and promptly refiled rejected claims.
Skills
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Reliability
- Customer service
- Problem-solving
Timeline
Dental Billing Specialist
Great Expressions Dental Centers
04.2023 - Current
Medical Billing Specialist
R1 Rcm
07.2018 - 03.2023
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