Ashley Hill
Gladewater
Summary
Experienced healthcare professional with expertise in patient care and vital signs monitoring. Recognized for implementing safety protocols and training new staff to enhance service delivery and patient satisfaction.
Dedicated Patient Care Technician skilled in vital signs monitoring and compassionate care. Proven ability to enhance patient comfort and ensure safety through effective observation and emergency response.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
CHRISTUS Good Shepherd Medical Center - Longview
05.2022 - 10.2024
- Assisted nursing staff with patient admissions and discharges, ensuring smooth transitions and comprehensive care.
- Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
- Provided direct patient care, including bathing, feeding, and mobility assistance to enhance comfort and dignity.
- Maintained accurate documentation of patient information in electronic health records for continuity of care.
- Trained new staff on best practices for patient care techniques and hospital protocols to ensure quality service delivery.
- Implemented infection control measures effectively, contributing to a safe environment for patients and staff.
Phlebotomist
Christus Good Shepherd Medical Center
05.2022 - 10.2024
- Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
- Maintained accurate patient records and lab documentation to ensure compliance with healthcare regulations.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Certified Medical Aide
Arabella
02.2020 - 10.2022
- Administered medications and monitored patient health, ensuring adherence to care plans.
- Assisted in daily living activities, promoting patient comfort and dignity.
- Collaborated with healthcare team to develop individualized care strategies for patients.
- Trained new staff on protocols and best practices for patient care excellence.
- Enhanced patient comfort by providing compassionate and attentive care.
HR Assistant
Plant Process Fabricators
12.2016 - 06.2019
- Streamlined onboarding processes, enhancing new hire integration and compliance with company policies.
- Coordinated employee training sessions, improving skills development and engagement across departments.
- Managed HR databases and records, ensuring accuracy and confidentiality of sensitive employee information.
- Assisted in the administration of benefits programs, providing support and guidance to employees regarding options.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
Education
Certificate - Certified Medical Assistant
Tyler Junior College
Troup, TX03-2026
Certification - Phlebotomy
Allied Academy Health
Tatum, TX03-2020
Certificate - Patient Care Technician
Christus Good Shepherd
Longview, TX03-2020
High School Diploma -
Union Grove High School
Gladewater, TX05-2016
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Professional bedside manner
- Patient services
- Emergency response
- Patient education
- End-of-life care
- Safety protocols
- Compassionate care
- Active listening
Accomplishments
- Achieved employee of the month through effectively helping with extra shifts and always going above and beyond for staff and patients.
- Achieved phlebotomy by completing successful blood draws with accuracy and efficiency.
- Supervised team of 60 staff members.
Certification
- CPCT/A - Patient Care Technician/Assistant
- Phlebotomy and Patient Care Techniciam Training - May, 2020
Timeline
Patient Care Technician
CHRISTUS Good Shepherd Medical Center - Longview
05.2022 - 10.2024
Phlebotomist
Christus Good Shepherd Medical Center
05.2022 - 10.2024
Certified Medical Aide
Arabella
02.2020 - 10.2022
HR Assistant
Plant Process Fabricators
12.2016 - 06.2019
Certificate - Certified Medical Assistant
Tyler Junior College
Certification - Phlebotomy
Allied Academy Health
Certificate - Patient Care Technician
Christus Good Shepherd
High School Diploma -
Union Grove High School