Ashley Hines
Aiken,S.C.
Summary
A highly motivated and talented career professional looking to utilize both educational experience and working skills within a groundbreaking and challenging organizations an Operations Manager, that is focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
11
11
years of professional experience
Work History
Document Control
Savannah River Nuclear Solutions
06.2023 - Current
- Operate a variety of office equipment; and type, file, log and distribute documents
- Input data, extract and compile information, and prepare a variety of documents
- Document Control and Records functions: define customer needs, identify records, participate in audits
- Lifting of copier paper boxes and boxes of records
- Records processing, material handling, computer, scanner, and copier operations.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Coordinated document exchange between departments, contractors, suppliers, and customers.
Operations Manager
Hines Trucking, LLC
03.2013 - 04.2022
- Data entry
- Maintained trucking schedules
- Assisted with bookkeeping using Quickbooks
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
IT Support Specialist
Electrolux
01.2017 - 09.2020
- Communicate, and cooperate with engineering and operations to maximize production uptime
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
Education
Information Assurance Technical Level 1Training, Certification - Information Technology
SystemAtech
Graniteville, SC01.2023
Bachelor of Arts - Communications
University of South Carolina - Aiken
Aiken, SC05.2020
Skills
- Microsoft Office Proficiency
- Database Management
- Data Analysis
- Organization
- Interpersonal Communication
- Problem Solving
- Customer Service
- Salesforce
- Linux
- Statistical Analysis Software (SAS)
- Amazon Workspace (AW)
Formattingtips
- Use a professional font, such as Arial, Times New Roman, or Calibri.
- Keep the resume well-organized, using clear headings for each section.
- Use bullet points to make information easier to read.
- Use action verbs to start each bullet point in the work experience section (e.g., "Managed," "Coordinated," "Implemented").
- Tailor your resume to the specific job you're applying for by including keywords from the job posting.
- Remember to proofread your resume carefully to ensure it's error-free and presents you in the best possible light. Customizing your resume for each specific job application is essential to make your qualifications stand out.
Timeline
Document Control
Savannah River Nuclear Solutions
06.2023 - Current
IT Support Specialist
Electrolux
01.2017 - 09.2020
Operations Manager
Hines Trucking, LLC
03.2013 - 04.2022
Information Assurance Technical Level 1Training, Certification - Information Technology
SystemAtech
Bachelor of Arts - Communications
University of South Carolina - Aiken
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