Ashley Hintze
Milwaukee,WI
Summary
Adept at navigating complex healthcare systems, I excelled at Apria Healthcare by ensuring patient qualification with precision, leveraging my analytical thinking and communication skills. My leadership in training staff at Froedtert Hospital highlights my ability to foster growth and efficiency. Achievements include developing key business relationships and implementing strategies that enhanced brand engagement.
Overview
8
8
years of professional experience
Work History
Patient Qualification Specialist
Apria Healthcare
Remote
07.2023 - 08.2024
- Responsible for supporting hundreds of local branch offices across the country by reviewing new patients orders and documentation submitted by referral sources in order to obtain required documentation and clinical requirements of individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible
- Requests health plan authorizations/information as required; either electronically or verbally
- Demonstrates and ability to develop business relationships within the field leadership through close collaboration, partnership, engagement and communication
Certified Nursing Assistant
Froedtert Hospital and Medical College of WI
Milwaukee, WI
03.2019 - 07.2023
- Served as a preceptor training new staff members
- Measured patient vital signs, including, body temperature, blood pressure, heart rate and oxygen saturation
- Assessed patient mobility and pain level
- Completed daily documentation and charts regarding patient care and input reports into databases
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Participated in educational activities to stay up-to-date with best practices in nursing
- Developed trusting relationships and provided emotional support to patients and families
- Assisted with admission and discharge processes to provide continuity of care
- Observed infection control procedures and guidelines to safeguard patients and teams
Communications & Social Media Manager
Shoppers On The Go
Milwaukee, WI
03.2016 - 03.2021
- Recruited and trained employees, fostering company mission and objectives
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Represented business in marketplace and developed relationships with key accounts to promote and market business
- Developed and implemented a comprehensive social media strategy to increase brand awareness and engagement with target audiences
- Researched emerging trends in digital marketing and identified opportunities to improve customer experience through new tactics
Education
Bachelors of Science - Psychology
Colorado Technical University
Colorado Springs, CO02.2025
Practical Nursing -
Milwaukee Area Technical College
Milwaukee, WI05.2019
High School Diploma -
Greenfield High School
Greenfield, WI06.2018
Skills
- Communication skills
- Time management
- Leadership
- Analytical Thinking
- Organizational Skills
- Flexible & Adaptable
Timeline
Patient Qualification Specialist
Apria Healthcare
07.2023 - 08.2024
Certified Nursing Assistant
Froedtert Hospital and Medical College of WI
03.2019 - 07.2023
Communications & Social Media Manager
Shoppers On The Go
03.2016 - 03.2021
Bachelors of Science - Psychology
Colorado Technical University
Practical Nursing -
Milwaukee Area Technical College
High School Diploma -
Greenfield High School