Ashley Holl
Netcong,NJ
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Paralegal
Pressler, Felt & Warshaw
09.2024 - 01.2025
- Sent out payoff requests when requested.
- Spoke with other law offices and title company's regarding payoff requests.
- Dictated manual payoffs when didn't have proper authorization.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Negotiated and set up payment arrangements.
- Reviewed emails and responded accordingly.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Account Representative
Pressler, Felt & Warshaw
05.2023 - 09.2024
- Processed consumer payments and updated files.
- Contacted consumers to assess satisfaction and current needs.
- Increased consumers satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Analyzed files for delinquencies and other ongoing issues.
- Developed negotiating skills to help resolve current matter faster.
- Collaborated with other departments to address consumer needs and service requests.
- Review emails consumers sent in and call them back regarding their questions and concerns.
Sales Associate
Pandora
06.2022 - 04.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Lead
Journeys Kidz
04.2021 - 05.2022
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Analyzed prior delivery processes and uncovered more efficient method.
- Monitored sales team performance and provided constructive feedback.
- Led sales team to exceed quarterly sales goals.
Sales Lead
Francesca's Boutique
03.2020 - 08.2021
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
- Analyzed prior delivery processes and uncovered more efficient method.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Sales Associate
Lord And Taylor
09.2014 - 02.2020
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Answered customer questions about sizing, accessories and merchandise care.
- Maintained records related to sales, returns and inventory availability.
Education
Bachelor of Science - Criminal Justice
Rutgers, The State University of New Jersey
Associate of Science -
County College of Morris
Paralegal Certification - Paralegal Studies
Boston University
Boston, MA12-2025
Skills
- Stocking and replenishing
- Problem-solving skills
- Sales training
- Excellent people skills
- Relationship building
- Upselling
- Cash Handling
- Multi-tasking strength
- Client Service
- Adapt to diverse groups
- Negotiating
- Good Telephone Etiquette
- Proofreading
- Critical thinking
References
Jibi Thomas
(908)-644-9422
Cydney Gasser
(908)-914-1781
cgasser522@gmail.com
Timeline
Paralegal
Pressler, Felt & Warshaw
09.2024 - 01.2025
Account Representative
Pressler, Felt & Warshaw
05.2023 - 09.2024
Sales Associate
Pandora
06.2022 - 04.2023
Sales Lead
Journeys Kidz
04.2021 - 05.2022
Sales Lead
Francesca's Boutique
03.2020 - 08.2021
Sales Associate
Lord And Taylor
09.2014 - 02.2020
Associate of Science -
County College of Morris
Bachelor of Science - Criminal Justice
Rutgers, The State University of New Jersey
Paralegal Certification - Paralegal Studies
Boston University
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