Ashley Holten
Bordelonville,LA
Summary
Results-driven Office Manager with a proven track record in streamlining operations and enhancing workflow efficiency. Strong organizational skills and excellent communication abilities foster effective teamwork and collaboration.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Office Manager
Xoftserv LLC
Pineville, LA
01.2025 - 01.2026
- Streamlined office operations by implementing efficient administrative processes.
- Managed scheduling and logistics for meetings, ensuring optimal resource allocation.
- Coordinated communication between departments to enhance collaboration and workflow efficiency.
- Developed and maintained filing systems to improve document retrieval and organization.
Tax Consultant
HR Block
Seattle, WA
01.2019 - 01.2026
- Prepared and filed individual and business tax returns, maintaining accuracy throughout the process.
- Guided clients through complex tax scenarios, providing strategic advice for optimal outcomes.
- Analyzed tax data to identify discrepancies and ensure compliance with federal and state regulations.
- Mentored junior staff on tax preparation techniques and best practices to enhance team performance.
Chief Accounting Officer
Fluid Systems Plumbing & Sewer
Raymond, WA
06.2019 - 12.2025
- Directed financial reporting processes to ensure compliance with industry standards and regulations.
- Implemented strategic initiatives to enhance operational efficiency across accounting functions.
- Oversaw budgeting and forecasting activities, aligning financial goals with organizational objectives.
- Mentored accounting team in best practices, fostering professional development and knowledge sharing.
Traveling Dental Assistant.
IHS
Gilbert, AZ
01.2013 - 01.2018
- Supported dental procedures by preparing instruments and maintaining sterile environments.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Assisted in patient intake, ensuring accurate documentation and appointment scheduling.
- Managed inventory of dental supplies, optimizing ordering processes to reduce costs.
Lead Registered Dental Assistant
Dr. Jones & Dr. Gauthier
Alexandria, LA
01.2008 - 01.2013
- Supervised daily operations of dental procedures, ensuring compliance with safety and infection control standards.
- Trained and mentored junior dental assistants, fostering skill development and teamwork within the practice.
- Collaborated with dentists to improve treatment plans through effective patient communication and education.
- Streamlined patient intake processes, enhancing workflow efficiency and reducing appointment wait times.
Education
Associate of Science - Dental Hygiene
M State Community
Moorhead05-2015
Skills
- Office administration
- Data entry
- Microsoft Excel
- Microsoft Office Suite
- Time management
- Attention to detail
- Compliance reviews
- Organizational skills
- Multitasking
- Problem-solving
- Business analysis
- Team collaboration
- Excellent communication
- Active listening
- Financial reporting
- Client relationship management
- Computer skills
- Technical writing
- Regulatory compliance
- Process documentation
- Vendor management
Accomplishments
- Advanced from [Job Title] to [Job Title] within [Timeframe] for [reason for promotion].
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Focus or report].
- Investigated, identified and reconciled account discrepancies totaling $[Number] in company savings.
- Developed and instituted employee training and retention initiative that reduced personnel turnover by [Number]% within [Timeframe].
- Coordinated [number] special public and private events.
- Investigated, identified and reconciled account discrepancies totaling $[Amount] in company savings.
- Recognized by management for [Reason for recognition] that [Outcome statement].
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Oversaw program to reduce paper waste, resulting in $[number] savings per year.
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Office Manager
Xoftserv LLC
01.2025 - 01.2026
Chief Accounting Officer
Fluid Systems Plumbing & Sewer
06.2019 - 12.2025
Tax Consultant
HR Block
01.2019 - 01.2026
Traveling Dental Assistant.
IHS
01.2013 - 01.2018
Lead Registered Dental Assistant
Dr. Jones & Dr. Gauthier
01.2008 - 01.2013
Associate of Science - Dental Hygiene
M State Community