Ashley Howard
Atlanta
Summary
Behavioral health professional prepared to bring valuable experience to new role. Known for implementing effective behavior plans and contributing to client progress. Proven ability to collaborate with team members and adapt to dynamic environments, leveraging skills in data-driven decision-making and client engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Children Healthcare of Atlanta
Atlanta, GA
10.2024 - Current
- Implemented individualized behavior intervention plans for children with autism spectrum disorders.
- Collaborated with multidisciplinary teams to assess and monitor clients' progress effectively.
- Utilized data collection methods to track behavioral patterns and inform treatment strategies.
- Provided training and support to new staff on applied behavior analysis techniques.
- Developed engaging, evidence-based activities that promoted skill acquisition in children.
- Led team meetings focused on reviewing progress and strategizing next steps in client care plans.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Scheduler II
Northside Hospital/Heart Failure Clinic Atlanta
Atlanta, GA
06.2019 - 10.2024
- Answered calls multiple phones lines
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Performs scheduling functions as designated by practice, through work queue monitor and emails.
- Schedules Echocardiogram’s, Heart Cath procedures( left and right Heart Cath), Devices(test (Lexiscans, Dobutamine, and Exercise),Electrocardiogram’s, Ablations(A-fib, Atrial flutter, SVT’s), and heart monitors
- General knowledge of specified, exam preparations, exam sequencing and other related functions
- Verified Insurance and Registered incoming patients for heart failure clinic
- Taking co-pays, and payment outside of insurance payments
- Fax referrals to outside practices based upon patient’s needs.
- Build Charts and verify correct demographic information is in chart.
Front Desk Receptionist
Dunwoody Place
Atlanta, United States
08.2016 - 07.2019
- Welcomed residents to front desk and engaged in friendly conversations while conducting with new resident’s check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Responded to inquiries and room requests made online, by phone, and via email.
- Signed for packages, recorded deliveries, and distributed to personnel.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Processed payments and updated accounts to reflect balance changes.
Education
Bachelor of Science - Mental Health
Kennesaw State University
Kennesaw, GA12.2024
Mental Health Certificate - Mental Health
Kennesaw State University
Kennesaw, GA07.2026
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA12.2024
Skills
- Collaboration with professionals
- Behavior intervention plans
- Behavior modification techniques
- Self-management strategies
- Activity schedules
- Augmentative communication devices
- Functional behavior assessment
- Relationship building
- Client engagement
- Treatment implementation
- Individual care planning
- Crisis intervention
- Therapeutic treatment
Certification
- RBT - Registered Behavior Technician-October 2025
- First Aid/CPR Certified-October 2024
- Marcus Autism Center Crisis Prevention Program Certified (MCPP)-October 2025
- Mental Health Certification-July 2026
Timeline
Registered Behavior Technician
Children Healthcare of Atlanta
10.2024 - Current
Scheduler II
Northside Hospital/Heart Failure Clinic Atlanta
06.2019 - 10.2024
Front Desk Receptionist
Dunwoody Place
08.2016 - 07.2019
Bachelor of Science - Mental Health
Kennesaw State University
Mental Health Certificate - Mental Health
Kennesaw State University
Bachelor of Science - Psychology
Kennesaw State University