ASHLEY HOWELL
Saratoga Springs,UT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Cake Decorator
Harmons Grocery Store
Lehi, UT
08.2023 - Current
- Incorporated creative elements into cake designs as requested by clients.
- Inspected all bakery products and removed any found to possess defects.
- Combined ingredients by hand and with electric mixing equipment.
- Maintained updated knowledge through continuing education and advanced training.
- Met with customers to discuss needed bakery items and take orders.
- Wrapped items in plastic in preparation for display and to sell to customers.
- Cleaned work area after completing each project for sanitation purposes.
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
Barista
Harmons Grocery Store
Lehi, UT
08.2022 - 08.2023
- Prepared and served hot or cold beverages.
- Described menu items to customers and suggested appealing products.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Managed cash register and processed transactions with accuracy and integrity.
- Input orders into point of sale system and handled customer payments.
Baker
Daylight Doughnuts
Saratoga Springs, UT
03.2021 - 02.2022
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Finished baked goods with glazes, icings and other toppings.
- Maintained temperature, sweep and sanitation logs to document proper conditions.
- Measured and weighed ingredients to prepare dough for recipes.
- Evaluated raw ingredients and baked goods, assessing for quality control purposes.
- Rolled and kneaded dough in preparation for cutting and shaping.
Education
High School Diploma -
Westlake High School
Saratoga Springs, UT05-2020
Skills
- Food handling safety
- Expert piping techniques
- Color theory
- Icing techniques
- Visual merchandising
- Coffee expertise
- Order taking
- Physical stamina
- Adaptive and creative
Timeline
Cake Decorator
Harmons Grocery Store
08.2023 - Current
Barista
Harmons Grocery Store
08.2022 - 08.2023
Baker
Daylight Doughnuts
03.2021 - 02.2022
High School Diploma -
Westlake High School
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