Ashley Hughes
Wichita Falls,TX
Summary
Motivated college student with strong dedication to academic success. Skilled in time management, teamwork, and analytical problem-solving. Adapts well to fast-paced settings and prepared to apply skills to diverse opportunities.
Overview
3
3
years of professional experience
Work History
To Go/Food Runner
Chili's Bar and Grill
Wichita Falls, Texas
03.2023 - Current
- Resolved customer issues through knowledgeable, friendly service to promote satisfaction.
- Maintained comprehensive menu knowledge to provide accurate answers to inquiries.
- Delivered food to guests promptly while adhering to safety protocols.
- Assisted in training new staff on restaurant operations and procedures.
- Answered phone inquiries to schedule reservations, record takeout orders, and address service questions.
- Ensured compliance with health and safety standards during food and beverage handling.
- Provided excellent face-to-face and phone service to enhance customer experiences.
Guest Service Representative
Castaway Cove Waterpark
Wichita Falls, Texas
06.2022 - 09.2022
- Welcomed guests, offering detailed information on park attractions and services.
- Resolved guest complaints efficiently to maintain high satisfaction levels.
- Facilitated entry and exit processes during peak hours to enhance visitor flow.
- Verified authenticity and applicability of presented tickets for seamless access.
Education
Associate of Arts - General Studies
Vernon College
Wichita Falls, TX05-2025
High School Diploma -
Memorial High School
Wichita Falls, TX05-2025
Bachelor of Science - Marketing
University of Oklahoma
Norman, OKSkills
- Customer service
- Opening and closing procedures
- Safe food handling
- Order verification
- Team collaboration
- Time management
- Conflict resolution
- Communication skills
- Social Media Platforms
- Cash handling
Affiliations
- Student Council
- Key Club
- National Honor Society
- Varisty Volleyball
Timeline
To Go/Food Runner
Chili's Bar and Grill
03.2023 - Current
Guest Service Representative
Castaway Cove Waterpark
06.2022 - 09.2022
Associate of Arts - General Studies
Vernon College
High School Diploma -
Memorial High School
Bachelor of Science - Marketing
University of Oklahoma