Ashley Hutchinson
Merritt Island,FL
Summary
Experienced social worker with 13 years of experience in the healthcare field. Extensive experience in developing and maintaining community partnerships and referral sources needed to coordinate services within the community. Versatile, able to quickly adapt to new roles, responsibilities, and environments. Effective communicator with strong attention to detail, time management skills, and well-developed teamwork abilities.
Overview
13
13
years of professional experience
Work History
Clinical Liaison
Hospice of Health First
02.2023 - Current
- Provide education to healthcare professionals throughout the community
- Develop and maintain referral source relationships to include physicians, hospital staff/case management and agencies in the community
- Act as a liaison between hospice and physicians to ensure continuity of care for patients
- Collaborate and communicate with members of the interdisciplinary team
- Identify patients for hospice services, admission criteria and medically appropriate
- Assist with identifying business strategies/tactics and achieving goals and target new business
- Problem solve barriers to business with leadership
- Advocate for patients and their end of life wishes
- Assist families with community resources for additional support
- Present to the public at events
Hospice Social Worker
St. Francis Reflections Life Stage Care
11.2020 - 01.2023
- Assess and monitor the psychosocial and emotional needs of patients and their families
- Enhance patient and family understanding of hospice services by providing thorough education and resources
- Assist patients and families with advanced care planning
- Collaborate with interdisciplinary team members to provide comprehensive patient care.
- Provide crisis intervention services for patients and families experiencing acute emotional distress during the end-of-life process
- Managed caseload to satisfy multiple patients with diverse needs.
Hospice Social Worker
VITAS Healthcare
05.2020 - 11.2020
- Advocate for patients and their end of life wishes
- Assist families with community resources for additional support
- Coordinate the psychosocial care and services for assigned patients
- Attend interdisciplinary team meetings to discuss patient care and needs
- Experience with terminal illness
Long Term Field Care Coordinator
Sunshine State Health Plan
08.2018 - 05.2020
- Act as liaison to members, caregivers or family members and providers to coordinate services
- Confirm insurance benefits and coverage
- Complete assessments with members, caregivers or providers to obtain information regarding member status, support system, and need for services for care plan development
- Ensure provider services are delivered timely and without gaps of coverage. Identify functional deficiencies in the plan of care
- Manage member caseloads effectively, ensuring timely follow-up and appropriate interventions
- Develop strong relationships with community partners, facilitating referrals and collaboration on behalf of members
- Conduct regular evaluations of care plan effectiveness, making necessary adjustments based on member feedback
- 701B certified and experience with creating person-centered care plans and supplemental assessments
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
Health and Social Clinical Field Care Coordinator
United Health Group
05.2016 - 08.2018
- Address efforts focused on medical, behavioral and social determinants of health factors that improve the well-being of the individuals, families and communities
- Arrange home and community based services for members enrolled in the long-term care program
- Advocate and serve as a liaison between members, their families and health care providers
- Monitor delivery of services with the member, caregivers and providers
Hospital Social Worker
Cape Canaveral Hospital
03.2014 - 04.2016
- Protect patient rights, maintaining strict confidentiality in accordance with HIPAA regulations
- Reduce hospital readmissions by developing comprehensive discharge plans tailored to individual needs
- Daily interaction with diverse populations such as: elderly, homeless, substance abuse and mental illness
- Complete assessments to determine patient needs and discharge plan. Make referrals and act as a liaison with other community agencies and insurance companies
- Regularly coordinate interdisciplinary discharge planning meetings with patients and family members
- Experience in the emergency room to identify and prevent readmissions
- Strong focus on hospital readmissions and ensure appropriate length of stay under Medicare and Managed Care guidelines
Hospital Social Worker
Holmes Regional Medical Center
03.2011 - 03.2014
- Daily interaction with diverse "at risk" populations to include elderly, homeless, substance abuse and mental illness.
- Conduct psychosocial assessments to screen for post discharge needs to prevent hospital readmissions.
- Experience with discharge planning. Facilitate post-discharge referrals in a timely manner and act as a liaison with other community agencies
- Make appropriate reports to the Department of Children and Families
- Interaction with insurance companies for authorization for the next level of care appropriate for the patient
Education
Master of Social Work -
University of Central Florida
Orlando, FL05.2011
Bachelor of Social Work -
University of Central Florida
Orlando, FL05.2010
Skills
- Healthcare Industry Knowledge
- Active listening
- Effective communication
- Adaptability
- Self-motivated
- Time Management
Timeline
Clinical Liaison
Hospice of Health First
02.2023 - Current
Hospice Social Worker
St. Francis Reflections Life Stage Care
11.2020 - 01.2023
Hospice Social Worker
VITAS Healthcare
05.2020 - 11.2020
Long Term Field Care Coordinator
Sunshine State Health Plan
08.2018 - 05.2020
Health and Social Clinical Field Care Coordinator
United Health Group
05.2016 - 08.2018
Hospital Social Worker
Cape Canaveral Hospital
03.2014 - 04.2016
Hospital Social Worker
Holmes Regional Medical Center
03.2011 - 03.2014
Master of Social Work -
University of Central Florida
Bachelor of Social Work -
University of Central Florida
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