Ashley Hylton
Orange Park,FL
Summary
U.S. Navy Veteran with an active Secret security clearance and a strong background in administrative operations, customer service, and financial coordination. Experienced in vendor management, records administration, and technical support. Proven ability to streamline processes, maintain accurate financial tracking, and support leadership in fast-paced environments. Currently expanding expertise in IT and cybersecurity with CompTIA certifications. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Vendor Relations Manager/Administrative Coordinator
ManTech
Jacksonville, FL
07.2025 - Current
- Manage front desk operations and serve as the primary point of contact for staff, visitors, and vendors.
- Coordinate and process office supply orders to ensure operational readiness.
- Maintain and strengthen vendor relationships, resolving issues and ensuring service continuity.
- Process and track vendor payments and invoices, ensuring accuracy, compliance, and timely financial handling.
- Monitor and respond to high-volume email communications with professionalism and efficiency.
- Provide administrative support to the Facility Manager, assisting with daily operations and coordination.
- Organize records and support office functions to improve workflow and efficiency.
- Coordinated travel arrangements, ensuring adherence to budget guidelines and company policies for all employees.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
HELP DESK TIER 1
Tiber Creek Consulting
Remote
01.2024 - 06.2025
- Delivered technical support by troubleshooting hardware and software issues for end-users.
- Logged, tracked, and resolved tickets using help desk systems, ensuring timely issue resolution.
- Created documentation for recurring issues to improve team efficiency.
- Collaborated with cross-functional teams to resolve complex technical problems.
- Conducted user training to improve system understanding and reduce repeat issues.
RECORDS MANAGER
United States Navy
Chesapeake, VA
01.2022 - 12.2023
- Developed and enforced records retention policies, improving data organization.
- Conducted audits to ensure accuracy and compliance of records.
- Led digitization efforts to enhance accessibility and efficiency.
- Supervised and trained personnel in records management procedures.
HUMAN RESOURCES MANAGER
United States Navy
Chesapeake, VA
01.2015 - 12.2023
- Managed personnel operations including pay, transfers, and administrative processing.
- Advised leadership on recruiting, retention, and performance management.
- Prepared and submitted 500+ pieces of official correspondence.
- Trained and supervised over 100 personnel, improving operational effectiveness.
CYBERSECURITY INTERN
NPower
Chesapeake, VA
08.2023 - 10.2023
- Completed hands-on cybersecurity training covering threat detection and network security.
- Assisted in implementing security policies and conducting risk assessments.
- Supported incident response efforts and security awareness initiatives.
- Researched emerging threats to improve organizational security posture.
COMMAND FINANCIAL SPECIALIST
United States Navy
Chesapeake, VA
03.2021 - 08.2023
- Provided one-on-one financial counseling and budgeting support.
- Conducted financial assessments and developed personalized plans.
- Educated clients on financial literacy, savings, and debt management.
- Monitored progress and adjusted plans to meet financial goals.
EDUCATIONAL SERVICES OFFICER
United States Navy
Chesapeake, VA
06.2020 - 08.2022
- Coordinated exam ordering for 500+ personnel supporting career advancement.
- Managed tuition assistance programs and served as liaison for education services.
- Ensured accuracy of records and resolved discrepancies.
Education
Associate of Science - Business Administration
Tidewater Community College
Skills
- Administrative Operations
- Vendor Management
- Finance Experience
- Customer Service
- Records Management
- Process Improvement
- Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Technical Support
- Documentation
- Communication
- Security Certified
- Linux (In Progress)
- SQL
- HTML
- Information Systems
- NIPR/SIPR
- Microsoft Office Suite
- Strategic negotiation
- Resource planning
- Vendor assessment
Certification
- CompTIA Security+
- CompTIA Linux+ (In Progress)
ADDITIONAL INFORMATION
- Active Secret Security Clearance
- U.S. Navy Veteran
Timeline
Vendor Relations Manager/Administrative Coordinator
ManTech
07.2025 - Current
HELP DESK TIER 1
Tiber Creek Consulting
01.2024 - 06.2025
CYBERSECURITY INTERN
NPower
08.2023 - 10.2023
RECORDS MANAGER
United States Navy
01.2022 - 12.2023
COMMAND FINANCIAL SPECIALIST
United States Navy
03.2021 - 08.2023
EDUCATIONAL SERVICES OFFICER
United States Navy
06.2020 - 08.2022
HUMAN RESOURCES MANAGER
United States Navy
01.2015 - 12.2023
Associate of Science - Business Administration
Tidewater Community College