Ashley Ibarra Lopez
Wichita
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals. As well as being a bilingual speaker happy to help and assist customers with their needs.
Overview
4
4
years of professional experience
Work History
Dillards Clearance
Retail Associate
Wichita
02.2024 - Current
- Recognized by management for providing exceptional customer service.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Retail Associate
Burlington Coat Factory
Wichita
08.2021 - 08.2023
- Answered questions about store policies and addressed customer concerns
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Helped customers complete purchases, locate items, and join reward programs
- Maintained clean sales floor and straightened and faced merchandise
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Trained and supervised new employees to use selling strategies and apply best practices
Education
High School Diploma -
Wichita High School North
Wichita, KS05-2023
Skills
- Scheduling flexibility
- Reliability
- Approachability
- Verbal and written communication
- Positive and engaging demeanor
- Able to speak, write and read spanish
- Customer service
- Employee training
- Time management
- Team collaboration
- Effective communication
- Creative thinking
- Multitasking
- Positive attitude
- Listens well
Languages
- Spanish, Native or Bilingual
- English, Native or Bilingual
Personal Information
Title: Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.
Timeline
Dillards Clearance
Retail Associate
02.2024 - Current
Retail Associate
Burlington Coat Factory
08.2021 - 08.2023
High School Diploma -
Wichita High School North