Ashley Jackson
Baton Rouge,LA
Summary
Dynamic professional with a proven track record in the hospitality and service industry, notably at Captain D's, where I spearheaded staffing improvements and customer satisfaction initiatives. Skilled in cooking and customer service, I excel in environments requiring attention to detail and adherence to safe food handling procedures. Achieved high accuracy rates in order preparation, enhancing repeat business.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cook
Buccee's
Adairsville, GA
02.2021 - 08.2024
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Manager
Captain D's
Baton Rouge, LA
06.2018 - 11.2020
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
CNA
Heavenly Hands Nursing
Baton Rouge, LA
01.2017 - 05.2018
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Gave patient their treatment as needed.
- Making sure patient made to schedule doctor appointments.
Education
High School Diploma - General Studies
Davidson High School
Saint Joseph, LA05.2005
CNA - CNA
Louisiana Delta Community College
Tallulah, LA05.2005
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Hospitality and service industry background
- Strong attention to safe food handling procedures
Certification
Food safety certification
CNA certification
Timeline
Cook
Buccee's
02.2021 - 08.2024
Manager
Captain D's
06.2018 - 11.2020
CNA
Heavenly Hands Nursing
01.2017 - 05.2018
High School Diploma - General Studies
Davidson High School
CNA - CNA
Louisiana Delta Community College