Ashley Jean Pierre
Plymouth,MA
Summary
Compassionate and clinically focused human services professional with over four years of experience supporting adolescents and adults in residential and group home settings. Experienced in trauma-informed care, crisis intervention, and behavioral support, with hands-on clinical training in individual and group counseling under licensed supervision. Currently serving as an Overnight Residential Supervisor while completing a Master’s degree in Psychology and supervised clinical internship hours toward Licensed Mental Health Counselor (LMHC) licensure.
Overview
10
10
years of professional experience
Work History
Residential Supervisor (Overnight)
The Home for Little Wanderers
Plymouth, MA
04.2022 - Current
- Supervise overnight residential operations to ensure the safety, security, and well-being of youth in care.
- Conduct routine safety checks and provide emotional support to residents during overnight hours.
- Actively listen to youth as they process experiences, emotions, goals, and aspirations, fostering reflection and personal growth.
- Administer medications in accordance with agency policies and document all required check-ins and behavioral observations.
- Communicate overnight updates to day staff and clinical teams to ensure continuity of care.
- Collaborate with multidisciplinary professionals to implement trauma-informed care models.
- Support youth in developing coping skills and emotional regulation to facilitate reunification or long-term placement.
Clinical Intern
The Home for Little Wanderers, Inc
Plymouth MA
05.2025 - 05.2026
- Provide individual counseling to clients under licensed clinical supervision
- Conduct biopsychosocial assessments and maintain accurate, timely progress notes
- Apply trauma-informed and evidence-based interventions to support client treatment goals
- Participate in group therapy sessions to facilitate peer support and skill development
- Engage in ongoing clinical supervision and case consultation to ensure ethical and effective practice
Direct Support Professional / Team Lead
LifeConnections
Wareham, MA
09.2021 - 11.2024
- Provided supervision and mentoring to adults with developmental disabilities in a group home setting.
- Delivered crisis management, redirection, and role modeling of appropriate behaviors.
- Supported residents in developing daily living skills, social skills, and emotional regulation.
- Offered emotional stability and support during periods of crisis.
- Promoted independence, safety, and personal growth in residents.
- Advanced from Direct Support Professional to Team Lead, assisting with staff guidance and daily operations.
Customer Service Representative
Shaw's Supermarket
Plymouth, MA
09.2016 - 04.2022
- Assisted customers with purchases, payment processing, and transaction management.
- Resolved billing issues, returns, exchanges, and refunds with professionalism and empathy.
- Actively listened to customer concerns and provided effective solutions to ensure satisfaction.
- Maintained a calm, organized, and customer-focused approach in a fast-paced environment.
Education
Master of Science - Mental Health Counseling
Framingham State University
Framingham, MA05-2026
Bachelor of Arts - Psychology
Curry College
Milton, MA05-2022
Associate of Science - Human Services
Quincy College
Quincy, MA05-2020
Skills
- Trauma-Informed Care
- Crisis Intervention
- Active Listening & Empathy
- Cultural Competency & Cross-Cultural Communication
- Bilingual: Haitian Creole & English
- Team Collaboration & Leadership
- Problem Solving & Adaptability
- Time Management & Organization
- Patience & Emotional Support
Timeline
Clinical Intern
The Home for Little Wanderers, Inc
05.2025 - 05.2026
Residential Supervisor (Overnight)
The Home for Little Wanderers
04.2022 - Current
Direct Support Professional / Team Lead
LifeConnections
09.2021 - 11.2024
Customer Service Representative
Shaw's Supermarket
09.2016 - 04.2022
Master of Science - Mental Health Counseling
Framingham State University
Bachelor of Arts - Psychology
Curry College
Associate of Science - Human Services
Quincy College