Ashley Jefferson
Marion,MA
Summary
Proven track record in delivering exceptional customer service and maintaining safe driving practices as a Delivery Driver at FedEx:Ground. Excelled in teamwork and collaboration across various roles, enhancing productivity and operational efficiency. Demonstrated strong time management and attention to detail, achieving significant improvements in customer satisfaction and process optimization.
Overview
10
10
years of professional experience
Work History
Delivery Driver
FedEx:Ground
01.2023 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Office Employee
Wellness Group Pharms
12.2020 - 01.2023
- Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers.
- Input data into spreadsheets and databases.
- Managed relationships with key overseas suppliers, ensuring consistent quality and timely delivery of goods.
- Streamlined import-export processes by implementing efficient documentation and tracking systems.
- Supported new product launches by coordinating international shipments, ensuring a successful introduction into target markets.
- Computer Label Design and production.
Processor
MERS Goodwill Industries
06.2019 - 12.2020
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Received and reviewed incoming documents and materials.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.
Assembly Line Production Worker
Aisin Manufacturing Illinois
09.2014 - 12.2015
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
Education
GED -
University of West Georgia
Carrollton, GA05.2004
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Safe Driving
- Loading and unloading
Timeline
Delivery Driver
FedEx:Ground
01.2023 - 04.2024
Office Employee
Wellness Group Pharms
12.2020 - 01.2023
Processor
MERS Goodwill Industries
06.2019 - 12.2020
Assembly Line Production Worker
Aisin Manufacturing Illinois
09.2014 - 12.2015
GED -
University of West Georgia