Ashley Jemerson
Camp springs,MD
Summary
Organized, dedicated and ambitious budding professional with excellent attention to detail, and thirst for learning, interested in working closely with experienced mental health professionals to assist citizens in day-to-day living, and advancement through the provision of services to children and their families using the skills obtained in college to protect and promote the welfare of all.
Overview
5
5
years of professional experience
Work History
Child Support Specialist I
PGOCSE
12.2021 - Current
- Serves as liaison between Child Support Enforcement Administration and other State agencies, local agencies, the State's Attorney's Office and the courts.
- Place appropriate markers on case records in cases in which family violence or abuse has occurred.
- Monitors the case to ensure that custodial and non-custodial parents, other caretakers and children are protected and make referrals for caretakers and dependent children to family shelters or other protective services.
- Initiates and prepares a variety of documents for administrative or court hearings, such as support payment modifications, wage withholdings, interstate transmittals, subpoenas, bench warrants and show cause orders to collect current or past due child support payments.
- Collaborate with state agencies and benefits coordinators to develop individualized plans for each case.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Oversaw child support cases, referring delinquent cases to other departments for appropriate enforcement.
- Addressed legal issues, assisting with hearings and providing testimony to inform custody arrangements.
- Gathered information from custodial parents and documented case history in case management software.
- Maintained current knowledge of child support policies and procedures, Maryland family law and federal regulations.
- Conducted detailed investigations to locate individuals, verify employment and determine assets.
Family Preservation Case Manager
Progressive Life Center, LLC
09.2021 - 12.2022
- Receive transfer cases from the Department of social services (DSS) of Prince George's county Maryland.
- Provided compassionate patient care for required caseload.
- Produced weekly reports and parent contact notes for caseload.
- Organized community resources and coordinated referrals to give parents additional support.
- Gathers information, identifies and analyzes issues, and develops recommendations to resolve substantive problems of effectiveness and efficiency of work operations
- Participates with the ARC management and staff in developing and organizing policies and programs and other related concerns for program management
- Participates in the development of new plans, schedules, or methods to accommodate changing program requirements
- Provide relevant crisis intervention/advocacy services to clients
- Make referrals to various social services (Housing, counseling, rental assistance, TANF etc.)
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Infants and Toddler Service Coordinator II
PGCPS
12.2019 - 01.2021
- Complete home visits and corresponding assessment of child’s and family’s strengths, resources and needs
- Obtain reports of previous medical and developmental evaluations
- Collaborate with school personnel and family to obtain assessment of child.
- Participate in assessment of child and determination of child’s eligibility for the Infants and Toddlers Program.
- Assist in the development of Individualized Family Service Plan (IFSP)
- Provides written notice of IFSP meetings to parents as required by ITP regulations
- Maintain a minimum of monthly contact with the family, has face-to-face contact with the child and family at least semi-annually
- Provides resources, referrals and linkage services to meet the needs of the child and family.
- Demonstrate understanding of ITP regulations by providing proper guidance and direction to families.
- Provided guidelines to strengthen families’ own advocacy skills
- Monitored email and phone communication to provide prompt responses and solutions.
Psychiatric Rehabilitation Coordinator II
IMIND Behavioral Health
01.2018 - 01.2021
- Formulated individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Documented patient interactions in compliance with HIPAA requirements.
- Monitored daily performance and patient outcomes to maintain quality assurance.
- Documented patient interactions in compliance with HIPAA requirements.
- Assessed clinical documentation to monitor management of health data and care plan coding.
- Directed and supported internal case management and client advocacy.
- Documented and evaluated successes and failures of care plans and interventions.
- Promoted new program development with focus on functional outcomes to improve quality of life of patients served.
Education
Master of Art - Counseling Psychology
Bowie State University
05.2024
Certified Group Counseling Facilitator -
01.2019
Bachelor of Science - Family and Consumer Sciences
Morgan State University
05.2015
key skills and characteristics Critical Thinking Handling Pressure Leadership Problem Solving Excellent Presentation skills Proficient in Microsoft office -
Skills
- Client Management
- Good Work Ethic
- Active Listening
- Great Team Player
- Client Advocacy
- Planning & Organizing
- Problem Resolution
- Child Support Laws Knowledge
- Behavioral Specialist
- Home Visits
- Reliable & Trustworthy
- Organizational Skill
- Conflict Resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Child Support Specialist I
PGOCSE
12.2021 - Current
Family Preservation Case Manager
Progressive Life Center, LLC
09.2021 - 12.2022
Infants and Toddler Service Coordinator II
PGCPS
12.2019 - 01.2021
Psychiatric Rehabilitation Coordinator II
IMIND Behavioral Health
01.2018 - 01.2021
Master of Art - Counseling Psychology
Bowie State University
Certified Group Counseling Facilitator -
Bachelor of Science - Family and Consumer Sciences
Morgan State University
key skills and characteristics Critical Thinking Handling Pressure Leadership Problem Solving Excellent Presentation skills Proficient in Microsoft office -
Similar Profiles
Paige GierhartPaige Gierhart
Server at Belle Haven Country ClubServer at Belle Haven Country Club
Michelle R RiddickMichelle R Riddick
Real Estate Consultant to Developer at M & G Services, IncReal Estate Consultant to Developer at M & G Services, Inc
Tiffany BrownTiffany Brown
Mechanic at Washington Metropolitan Area Transit AuthorityMechanic at Washington Metropolitan Area Transit Authority
Ivy HatcherIvy Hatcher
Child Support Specialist I at Montgomery County Job & Family ServicesChild Support Specialist I at Montgomery County Job & Family Services
Stefanie BlackistonStefanie Blackiston
Child Support Specialist I at State of DE - Division of Child Support ServicesChild Support Specialist I at State of DE - Division of Child Support Services