Ashley Jenkins
Lafayette,LA
Summary
Dynamic Certified Pharmacy Technician with proven expertise in medication dispensing and patient profiling at Walgreens. Adept at managing drug inventory and processing insurance claims, ensuring compliance with HIPAA regulations. Strong collaborator with healthcare teams, demonstrating exceptional attention to detail and problem-solving skills to enhance patient care and operational efficiency; with background in retail and hospital settings. Experience includes medication dispensation, customer service and pharmacy operations management. Strengths lie in strong analytical skills, precise attention to details, thorough knowledge of drug interactions and side effects, coupled with commitment to patient safety. Previous work contributions include streamlining pharmacy operations, promoting team efficiency, and enhancing patient satisfaction levels.
Overview
5
5
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens
Lafayette, LA
10.2022 - Current
- Established and updated patient profiles, medications and insurance details.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Interpreted and processed medication orders under supervision of pharmacist.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Compiled customer demographic, allergy and medical history background.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Prepared prescription transfers to other pharmacies.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Answered telephones to respond to questions or requests.
Lab Assistant Trainee
Oschner Medical Center
Lafayette, LA
11.2021 - 11.2022
- Utilized Laboratory Information Management Systems (LIMS) for tracking, documenting, and reporting laboratory activities.
- Performed routine maintenance tasks such as cleaning glassware and other lab equipment.
- Obtained samples for testing following standard protocols.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Monitored environmental conditions within the laboratory to ensure compliance with regulations.
- Prepared specimens and forms for transport to outside laboratories.
COVID-19 Screener
Nicholls State University
Thibodaux, LA
08.2020 - 08.2021
- Documented data in designated system to present to client upon request.
- Performed regular cleaning and disinfecting of all areas used during screenings according to CDC guidelines.
- Collaborated with healthcare teams to determine needs and support daily objectives.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Provided clear instructions to individuals on safety protocols and next steps if screening failed.
Education
Bachelor of Science - Allied Health Science PreProfesson
Nicholls State University
Thibodaux, LA05-2023
High School Diploma -
West St Mary High School
Baldwin, La05-2018
Skills
- Medication dispensing
- Patient profiling
- Drug inventory management
- Insurance claim processing
- Prescription order interpretation
- Customer service
- Data documentation
- Lab information management
- Collaboration with healthcare
- Attention to detail
- Time management
- Problem solving
- HIPAA
- FDA and HIPAA compliance
References
- Tracy Brazier (Pharmacy operations Manager) (318)528-0878
- Kenisha Mason (Senior Pharmacy Technician) (337)351-7433
Timeline
Certified Pharmacy Technician
Walgreens
10.2022 - Current
Lab Assistant Trainee
Oschner Medical Center
11.2021 - 11.2022
COVID-19 Screener
Nicholls State University
08.2020 - 08.2021
Bachelor of Science - Allied Health Science PreProfesson
Nicholls State University
High School Diploma -
West St Mary High School
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