Ashley Jew

Contract work as a Device Clinical Specialist, please see below for my responsibilities and duties as a clinical specialist.

• Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.
• Technical Support: Perform checks/interrogations of all CRM medical device systems, supports implants, provides on-call support and troubleshooting.
• Operational Support: Patient registration and required hospital documentation, management of consignment and trunk inventory, inventory support to meet customer needs, maintain software and hardware components of programmers throughout district, manage daily coverage logistics.
• Educational Support: Educates and trains physicians, hospital personnel and office staff on products or solutions, assists with education and training new clinical specialists.
• Sales Support: Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer, independently identifies customer needs and opportunities and provides feedback to Sales Rep to support sales objectives

• Prepared, sold, negotiated and reviewed insurance applications and new business policies.
• Lead commercial and health insurance department with high quality service and sales.
• Built relationships with clients using active listening and issue resolution to provide excellent service, presented and clearly explained policy options to clients based on their needs and goals.
• Developed productive working relationships with local contacts: loan processors, realtors, and other business partners in the community, attended networking events to build relationships and identify sales opportunities.