Ashley Johnson
Sherwood,OR
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Mens Sales Lead
Kohls Department Store
02.2013 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered/ transferred phone calls
Assistant
Pacific Office Automation
06.2011 - 09.2011
- Called customers
- Worked with excel spreadsheet
- Entered invoices
- Filed paperwork
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked here two summers while in high school
Education
No Degree - Hair, Nails, And Esthetics
Northwest College School of Beauty
Portland, OR03.2014
Skills
- POS Transactions
- Cash Counting
- Communication
- Teamwork
- Customer care
- Problem solving/ troubleshooting
- Multitasking
- Positive attitude
Timeline
Mens Sales Lead
Kohls Department Store
02.2013 - Current
Assistant
Pacific Office Automation
06.2011 - 09.2011
No Degree - Hair, Nails, And Esthetics
Northwest College School of Beauty