Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Johnson

South Hutchinson,KS

Summary

Dynamic and dedicated licensed cosmetologist with a proven track record at Family Practice Associates, excelling in client retention through exceptional social skills and professionalism. Adept at scheduling appointments and managing inventory, I prioritize client education and satisfaction, ensuring a clean and welcoming environment that fosters long-term relationships.

Overview

12
12
years of professional experience

Work History

Cosmetologist

Myself
04.2017 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Book appointments, answer phones, greet clients, handle payments, and create client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Receive phone calls, entering appointments, and collecting payments for services rendered.
  • Educate clients on proper hair care techniques to promote healthier hair between appointments.
  • Answer phone calls and emails to schedule client appointments.
  • Inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Maintain client treatment records and design long-term care programs for return customers.

Receptionist and Collections

Family Practice Associates
02.2013 - 05.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

Cosmetology - Cosmetology

Sidney’s Hairdressing College
Hutchinson, KS
10.2003

High School Diploma - General Studies

McPherson High School
McPherson, KS
05.2001

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Scheduling appointments
  • Professionalism and ethics

Timeline

Cosmetologist

Myself
04.2017 - Current

Receptionist and Collections

Family Practice Associates
02.2013 - 05.2017

Cosmetology - Cosmetology

Sidney’s Hairdressing College

High School Diploma - General Studies

McPherson High School

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